HIRING FOR INTERNATIONAL VOICE PROCESS
Salary : Upto 20000 per month + CABS/TA + Meals
Location: DELHI AND NOIDA
NIGHT SHIFT
INTERVIEW TIMINGS: After 8-30 PM
Skills Required: Candidate should have excellent English verbal communication skills.
JOB DESCRIPTION
- He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- He is responsible for rendering responses from administrative team so call returns are done in a timely fashion.
- His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- His responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
- He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- He is responsible for monitoring Calls