Immediate Hiring for freshers

Swaraj Systems Ltd

Pune - Shivajinagar

₹

13,500 - 24,500

/ monthly

Requirements

No experience required

12th pass

Above 18 years

No gender preference

Shift timings

Working days

5 days/week

Morning Shift

10:00am - 6:00pm

Job description

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Additional Requirements

Language

Hindi,

Marathi

Experience

Customer Care

Job Type

Full Time

Skills

Computer Awareness

Confidence

Dedication

MS Word

Personal Grooming

Customer Retention

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Posted on 18 Jan 2020

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Customer Care in Swaraj Systems Ltd