Immediate Hiring for freshers

Swaraj Systems Ltd
Pune - Shivajinagar
13,500 - 24,500
/ monthly
Requirements
No experience required
12th pass
Above 18 years
No gender preference
Shift timings
Working days
5 days/week
Morning Shift
10:00am - 6:00pm

Job description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Additional Requirements
Language
Hindi,
Marathi
Experience
Customer Care
Job Type
Full Time
Skills
Computer Awareness
Confidence
Dedication
MS Word
Personal Grooming
Customer Retention
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Posted on 18 Jan 2020
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Customer Care
Customer Care in Swaraj Systems Ltd