International Non voice

HR MONIKA
Ahmedabad - Ahmedabad
... +1 others
18,000 - 32,000
/ monthly
Requirements
No experience required
12th pass
18 - 35 years
No gender preference
Shift timings
Working days
4 days/week
Morning Shift
9:00am - 9:00am

Job description

Designation: Process Associate – Web Chat Advisor/ CCR

Domain: International Non voice, Voice Process, Semi - Voice  

Industry: Tours & Travels, E - commerce                       

Shift: Rotational Shift

Job Location: Ahmedabad

Salary: 18k to 32.5k CTC (Depends upon interview)

 

Key Skills/Experience:

Graduate with 1 years’ work experience / Fresher with excellent communication can apply

Strong communication skills (Oral and Written) in English/Circle specific regional language(s) and should have ability to handle irate / demanding customers Good analytical / proactive problem solving skills 

Job Description:

Coordinate with customers through Chat/ Email/ Calls assist them with their inquiries.

Register complaints of customers with internal department & try to resolve it ASAP

Provide satisfactory & trustworthy service to the customers.

Should be able to deal with our international clients

Interview Rounds:

1.      Essay writing

2.      HR Round

3.      Grammar Test

4.      Final PI round

Additional Requirements
Language
English,
Hindi
Experience
Back Office Executive
Job Type
Full Time
Skills
Computer Awareness
Confidence
Dedication
Hindi Typing
MS Word
Customer Retention
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Posted on 08 Mar 2019
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Back Office Executive
Back Office Executive in HR MONIKA