Hello Job seekers!!!
We are currently hiring FRESHERS for INTERNATIONAL PROCESSES
EXCELLENT Communication Skills
Provide technical assistance through web-chat, email-based communication tools and Inbound-Outbound Calls.
Required Experience, Skills and Qualifications
Candidates should have excellent spoken and written communication skills.
Candidates with SALES experience will get preference.
Fresher may also apply.
Others
Providing timely resolution to customer queries and complaints in a professional manner and in accordance with established guidelines.
Troubleshooting and resolving customer service issues and schedule field service call when necessary.
Adhering to quality and performance standards.
Understanding and striving to meet or exceed program metrics while providing excellent and consistent customer service.
Retaining customers and preventing from disconnecting services, repair and respond to diverse types of inquiries.
Documenting customer transactions accurately and in-time in related customer and business tools.
Collaborating with team members and cross-functional teams as per the business need.
Taking part in training and other learning opportunities to expand knowledge of the program and service delivery process.
GREETINGS FROM STANDARDS SERVICES FOR INTERNATIONAL BPO
We are urgently hiring for International BPO
Openings: 100+
Location: Delhi
Salary: Up to 25000/- + Huge Incentives + Cab/TA + Meals
Shift: Night (US Shift)
Call on for further queries
#Responsibilities:
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
Candidates must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers
#Required Experience, Skills & Qualifications:
Should have good Oral and written communication.
An effective communicator, probably fluid with what candidate is speaking.
Should be a computer literate.
Should be flexible enough to adapt to any environment or changes happening in the sector.
Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
Should also have a clear view of what the current market trend is
Graduation & Post Graduation - Any Specialization
Job Type: Full
Experience:
work: 1 year (Preferred)
Education:
Bachelor's (Preferred)
Shifts:
Graveyard (Required)
https://corp.freshersworld.com/employers/manage-job-response/jobs/569311
GREETINGS!!
We are urgently hiring for International BPO
Location: Delhi
Salary: Up to 25K
Shift: Night (US Shift)
ROLES AND RESPONSIBILITY
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
Candidates must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers