IT Sales Marketing Responsibility
The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:
* understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
* ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
* cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
* identifying and developing new business through networking and courtesy and follow-up calls;
* preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
* marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
* maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
* developing effective sales plans using sales methodology;
* providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
* advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
* meeting sales targets set by managers and contributing to team targets
* networking with existing customers in order to maintain links and promote additional products and upgrades;
* handling hardware or software problems and faults and referring on to specialist technical colleagues
* responding to tender documents, writing proposals, reports and supporting literature;
* managing workload in order to organise and prioritise daily and weekly goals;
* contributing to team or progress meetings to update and inform colleagues.
For the Right Person the Salary will be negotiable