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Handle everyday administrative tasks such as data entry, updating sheets and making reports as the requirements may be
Inserting information about the customers and accounts data from the source to a computerized database.
We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
Responsibilities and Duties
Answer calls/Email/Chat professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
Follow up to ensure that appropriate actions were taken on customers' requests.