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Merchant Support or executive

at  Blitz Jobs(Posted by blitz jobs)

Merchant Support or executive

at  Blitz Jobs(Posted by blitz jobs)

1 Opening

Posted 1 week, 6 days Back

SalarySalary

2.50Lac  - 3Lac  PM

ExperienceExperience

1 yrto2 yrs experience| Resume Required

LocationLocation

Nehru Place, New Delhi

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

1 yr to 2 yrs of experience as Marketing Executive in E-commerce preferred

Gender

Female preferred

Communication

Fluent English skills - Ability to Speak, Read & Write

Job Description

Provide extraordinary client service to merchants via inbound phone calls, email or chat.

Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations

Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting.

Thoroughly describe and document work using call ticketing systems

Advance tickets to Managers, Tier 3 technicians, Reseller group or Specialists as needed

Update the ticketing system with current status of all ongoing issues and Merchant Contacts. Experience: 1-2yrs

CTC : Upto 3L

Expertise : MS Excel, Data Entry, Follow ups, Target oriented, English Communication Skills, Cold Calling, Tele Sales

Industry : E-commerce (Online Selling platforms)

Immediate Joiner


Company Details

Company Logo

Blitz Jobs(Posted by blitz jobs)

Startup|Strategy / Management Consulting|200-500 Employees

Blitzjobs has been established with a vision to provide best-in class workforce solutions to organizations, colleges and individuals alike. Blitzjobs is the ultimate solution for all the HR problems organizations face. We are 100% committed to providing our clients with top notch solutions that leave them satisfied and accelerate their growth.


We have built our credibility by consistently performing well and have emerged as a service partner of choice with various organizations of repute like Peacock Solar and Eureka Forbes. We have a brilliant team of HR professionals and analysts. Our aim is to provide a significant competitive edge to our clients in a fast growing market like India. We offer the right talent at the earliest possible and enable our clients to do better business every day.


We build enduring relationships with our clients and candidates and this approach empowers organizations to meet and exceed their business goals. We always commit to our motto, "Employment for Everyone".


Merchant Support or executive

at  Blitz Jobs(Posted by blitz jobs)

Salary

2.50Lac  - 3Lac  PM

Location

Nehru Place, New Delhi

Experience

1 yrto2 yrs experience

Note: Aasaanjobs does NOT ask money from jobseeker anytime. If a company is asking money from jobseeker, it is most probably a scam.