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Network Operation Engineer

at  Job Guardians(Posted by job guardians)

Network Operation Engineer

at  Job Guardians(Posted by job guardians)

Freshers Can ApplyFreshers Can Apply

1 Opening

Posted 1 month, 4 weeks Back

SalarySalary

17,000 - 18,000 PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Katedan Industrial Area, Hyderabad

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

5 days

Job Requirements

Education

Bachelor of Technology (B.Tech)/Bachelor of Engineering (B.E.) mandatoryCompulsory

Below 10th allowed

Specializations in Engineering preferred

Experience

Freshers as Network / Security / System Administration in IT- Software preferred

Age

18 - 26 yrs

Skills

Job Description

In this role, you will be responsible for supporting the network operations 24X7 for internal IT. You will be working actively on the operational issues along with internal / external stakeholders to recover the systems failure (proactive/reactive).


Responsibilities

·        Make sure that the tickets raised per shift are closed in the required time limits and if not escalated as per the escalation matrix defined

·        Raise and update the tickets in Tool for all the issues handled / worked upon

·        Report the daily issues handled / escalated in the form of daily shift reports

·        Need to make sure that issues are handled in right time frames as per the SLA  commitments

·        Interaction with Service Providers, raising tickets and timely follow up

·        Front-end face for Network Team while participating in Incident resolution bridge call

·        Follow a proper escalation chart and matrix given

·        Timely update/Quality update of tickets in the ticketing tool.

·        Help project team in commissioning of new customer and change request

·        Understanding of Network protocols LAN, WAN, Routing, Switching, Firewall devices

·        Exposure to trouble ticketing processes and handover processes

·        Adhere to shift timings and shift handover process

·        Should be good at documenting the nature of the problem

·        Participate in Bridge calls with clients for joint troubleshooting of network issues

·        Work with different Vendors and service Provider for faster and accurate resolution


Skillset

·        Candidate should be fluent in oral and written English

·        Positive attitude toward learning and accepting new challenges

·        Positive attitude and open to work on multi-platform  

Qualifications

Minimum qualifications


• Graduate in engineering/IT


Company Details

Job Guardians Logo

Job Guardians(Posted by job guardians)

https://www.jobguardians.com/

Agency/HR Firm|Pharmaceutical|200-500 Employees

With the blend of resume writing, technical training, resume marketing, mock interviews and various solutions, we polish your existing work skills and foster immense knowledge to let you earn in dollars.


Network Operation Engineer

at  Job Guardians(Posted by job guardians)

Salary

17,000 - 18,000 PM

Location

Katedan Industrial Area, Hyderabad

Experience

Freshers can Apply

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