Non Voice Chat Support Dayshift

at  Staffplex Hiring & Placements Private Limited(Posted by staffplex hiring)

Responsibilities and Duties

• Chat professionally to provide information about products and services
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired.
Benefits

• Exciting activities
• Subsidized food in 24X7 cafeteria
• Free learning and training opportunities