Santa India Logo

5 Openings

Posted 1 month, 2 weeks Back


20,000 - 22,000 PM


6 monthsto2 yrs experience| Resume Required


Jasola, New Delhi

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Additional Details

Job Type

Work From Home

Shift Timings

12:00 PM - 10:30 PM(day shift)

Working Days

5 days

Job Requirements


Graduation degree mandatoryCompulsory


6 months to 2 yrs of experience as Back Office Executive, MIS Executive, Admin Executive or Operations Executive in BPO / ITES, E-commerce, Logistics / Courier / Transportation or Accounting / Finance mandatoryCompulsory


18 - 24 yrsCompulsory


Male mandatoryCompulsory


Laptop requiredCompulsory

Android PhoneCompulsory



Fluent English skills - Ability to Speak, Read & Write


Cheque Book / Pass BookCompulsory

Joining and Relieving LettersCompulsory

Aadhar CardCompulsory

Pan CardCompulsory

2-Wheeler Driving LicenseCompulsory

Salary slipsCompulsory

Job Description

Job Specifications – Operations Executive

Job Responsibilities

•To investigate and respond customer queries, issues and complaints received through e-mails (via Zendesk) with constant coordination with different teams

•To access, gather and organize information from various internal and external sources and articulating it in an easy to understand way to different teams

•Entering customer/business data in internal tools & applications

•Organizing and Maintaining spreadsheets that store day to day operational data

•To use internal databases, applications and MS tools (e.g. Excel) to analyze and address process/business issues

•To provide on-going support to CS team to meet their day to day operational requirements

•Working on ad-hoc tasks related to different aspects of the business in shortest possible turnaround time

•Helping other teams in meeting their information/data needs

•Communicating with internal staff/ onshore team as per defined workflows/ procedures/ on the fly decisions

Skills set

•Good knowledge of MS Office (Excel/ Word/ Outlook)

•Ability to work under pressure and meet deadlines

•Problem solving with an eye for detail

•Good in time Management and Work Prioritization

•Should be able to communicate in written English proficiently

•Learn quickly, retain and transfer knowledge appropriately

•Understand and interpret numeric data

•Maintain focus while working with voluminous data


•Educational qualification – Graduation from any Non-Technical stream with 1 to 2 years of experience with a Support Function (Finance/Billing/Customer Support

Company Details

Santa India Logo

Santa India(Posted by santa india)

Agency/HR Firm|Recruitment / Staffing / RPO

Santa Events & Exhibitions Pvt. Ltd. is a company manned by professionals, based at Delhi and networking in entire India from past eleven years. So far, We have been working with all the leading multi- nationals in Consumer Electronics, Communication, Automobiles & Other Industries. The Santa has a proven track record in the
field of executing Events, Exhibitions & BTL.

The company specializes in providing a variety of customized solutions like manpower outsourcing, exhibitions, conferences, product / concept launches, implementation of merchandising activities, advertising and other business promotional campaigns.

Operation Executive

at  Santa India(Posted by santa india)


20,000 - 22,000 PM


Jasola, New Delhi


6 monthsto2 yrs experience

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