14Lac  - 18Lac  CTC


8 yrsto10 yrs experience| Resume Required


Chennai, TN

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Company Typically replies in 12 hr

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

5 days

Job Requirements


Graduation degree preferred


8 yrs to 10 yrs of experience as IT Software - Mobile Development or IT Software - Frontend / Backend in IT- Software preferred


18 - 36 yrs

Job Description

Looking for Oracle AWS support lead who can join immediately.

Experience : 8+ years

Location: Chennai, India

Note: Need someone who can join immediately or ASAP

· Strong knowledge in Oracle PLSQL development and production support

· Should have experience in Unix shell scripting and CRON jobs

· Production and Monitoring support experience and Production System monitoring.

· Ability to quickly diagnose the problem areas and come up with solutions and/or workarounds

· Should have knowledge in web application concepts like Deployment, SSL, certs management

· Experience in monitoring Oracle Enterprise manager for jobs and long running queries

· Should have strong experience in troubleshooting data flow across systems

· Experience of JIRA and Git Hub

· Should have experience in DevOps concepts and process tools like , Azure Devops

· Knowledge of server installation and configuration

· Strong verbal and written communication skills, which will be key in driving customer and internal communications

· Should be able to lead small team and plan , guide , review , and deliver the products to customer on time with high quality

· Should be able to communicate the teams activity management team.

· Nice to have cloud Azure , AWS experience

Roles and responsibilities:

· Own and drive entire multiple production support team

· Acts as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service

· Responsible for L1, L2 production support activities (monitoring , triaging , assigning to various teams, collaborate with them and resolve the issue)

· Monitor production ticketing system and assign the work to team members and resolve

· Interact with customer support team , marketing team , business executives , IT development team and solve their system related issues.

· Responsible for quality delivery

· Provide clear communication to team members and stakeholders

· Communicate to status to management team regularly

· Knowledge transfer for new features/ new projects and able to document and replay back to customer

· Couch the team member if they struck

· Plan, estimate lead, organize the new issues/ features implementation.

Job Type: Full-time

Company Details

Arck ITS ensures high quality work to be done by the team. We provide Solution for all your global IT needs. We provide IT recruitment, Consulting and staffing resources for different companies. We are into application development, Support and Maintenance. Our mission at Arck is to become the most respected, trusted, and approved IT consulting firm in the industry by presenting absolute quality services to our clients at an affordable price.

Oracle AWS Support Lead

at  Arck It Services Pvt Ltd(Posted by arck it services pvt ltd)


14Lac  - 18Lac  CTC


Chennai, TN


8 yrsto10 yrs experience

Company Typically replies in 12 hr

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