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Outbound Calling Executive

at  shoppist innovations private limited

Outbound Calling Executive

at  shoppist innovations private limited

Freshers Can ApplyFreshers Can Apply

3 Openings

Posted 3 weeks, 6 days Back


15,000 - 20,000 PM


Freshers can Apply| Resume Required


Sector 43, Gurgaon

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Requirements


Graduation degree mandatoryCompulsory


Freshers mandatoryCompulsory

Only freshers requiredCompulsory


20 - 25 yrsCompulsory


Laptop requiredCompulsory


Excellent Hindi skills - Ability to Speak, Read & WriteCompulsory

Good English skills - Ability to Speak, Read & WriteCompulsory


Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

  • Assist clients in resolving issues and complaints concerning purchased products or services
  • Build and establish good work relationship with clients to facilitate increased patronage and revenue
  • Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
  • Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
  • Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards
  • Develop and optimize support and service processes, tools, and systems
  • Conduct prices and contract negotiations with clients to establish contract details and attain profit margin
  • Oversee all post-sales services provided to clients to ensure customer satisfaction
  • Maintain an up-to-date knowledge of job operations by conducting research and participating in educational programs
  • Provide periodic reports to management on all after sales activities
  • Ensure compliance with all general and company policies when carrying out job duties.

Company Details

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Individual Employer|Retail / Wholesale

City Mall is a social commerce platform designed for Bharat

Buy in groups and get an extra discount of up to 80%. CityMall is a social commerce platform where people can buy together to form groups and amazing deals at a very discounted price. City Mall platform is handcrafted for people residing in Tier-2,3,4 to make their shopping experience extremely seamless.

City mall is platform deeply integrated with WhatsApp which makes lives of our users better. We think WhatsApp and other social media enable us to provide a friendly UX to new-to-internet users in a language that they are familiar with, which will drive these people to take their first steps in the transaction economy.

Our vision is to bring the next 100 million Indian consumers into the online commerce economy.

Outbound Calling Executive


This Job is closed.


15,000 - 20,000 PM


Sector 43, Gurgaon


Freshers can Apply

Company Typically replies in 2 d

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