Outbound Telemarketer for US Based Freight Forwarding MNC

at  Ascendz HR Solutions(Posted by ascendz hr solutions)

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment for a US based MNC group in Freight Forwarding and Logistic domain.

Job  Responsibility

·  Cold call people using a given phone directory to sell products or solicit donations

·  Answer incoming calls from prospective customers

·  Use scripts to provide information about product’s features, prices etc. and present their benefits

·  Ask pertinent questions to understand the customer’s requirements

·  Persuade the customer to buy by demonstrating how merchandise or services meet their needs

·  Record the customer’s personal information accurately in a computer system

·  Deal with complaints or doubts to safeguard the company’s reputation

·  Go the “extra mile” to meet sales quota and facilitate future sales

·  Keep records of calls and sales and record useful information

Requirements

·  Proven experience as telemarketer or similar sales/customer service role

·  Proven track record of successfully meeting sales quotas preferably over the phone

·  Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·  Excellent communication and presentation skills

·  Proficient in English