We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment for a US based MNC group in Freight Forwarding and Logistic domain.
Job Responsibility
· Cold call people using a given phone directory to sell products or solicit donations
· Answer incoming calls from prospective customers
· Use scripts to provide information about product’s features, prices etc. and present their benefits
· Ask pertinent questions to understand the customer’s requirements
· Persuade the customer to buy by demonstrating how merchandise or services meet their needs
· Record the customer’s personal information accurately in a computer system
· Deal with complaints or doubts to safeguard the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and record useful information
Requirements
· Proven experience as telemarketer or similar sales/customer service role
· Proven track record of successfully meeting sales quotas preferably over the phone
· Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
· Excellent communication and presentation skills
· Proficient in English