SalarySalary

10,000 - 12,000 PM

ExperienceExperience

6 monthsto2 yrs experience| Resume Required

LocationLocation

Sector 24, Gurgaon

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Additional Details

Job Type

Full Time

Working Days

6 days

(Week days)

Job Requirements

Education

Below 10th allowed

Experience

6 months to 2 yrs of experience as Counter Sales in Hospitality / Hotels / Restaurants preferred

Age

Above 18 yrs

Job Description

Monitor the performance of financial and operational plans of the outlet which support the overall objectives of the outlet

Effectively manage the outlet by ensuring the following:

Implementation of standards as detailed in the Company standards and procedures manual

Implementation of hygiene standards

Adherence to opening and closing procedures

Adherence to bill paying procedures

Motivate staff to provide good service experience during all shifts

Stock control and related data maintenance

Oversee the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to requests and the effective resolution of all complaints to the satisfaction of guests

Ensure that product quality and service standards are met at the outlet pertaining to physical appearance, maintenance and cleanliness

Protect the physical assets of the outlet through regular maintenance

Ensure timely reporting of accurate information from the outlet with regards to the daily and monthly reports

Provide regular and adhoc reports to Operations Manager/Territory Manager about financial and operational performance of the outlet

Ensure all complaints are handled promptly and closed as per set company standards

o    Inform Operations Manager/Territory Manager within 5 minutes of occurrence of the complaint

o    Follow up with guest to ensure closure along with Operations Manager/Territory Manager

o    Ensure long term solutions as complaints do not occur again

Company Details

Outlet Manager Store Manager

at  Kincsem Hospitality Pvt.Ltd(Posted by kincsem hospitality pvt.ltd)

Salary

10,000 - 12,000 PM

Location

Sector 24, Gurgaon

Experience

6 monthsto2 yrs experience

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