Dr. Rai's Healthcare Logo

Patient Relationship Officer

Customer Care Job

Dr. Rai's Healthcare(4 Openings)

Thane, Thane | Borivali, Mumbai +2 more

15.0K  to 18.0K  PM

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Job Summary

Job Benefits

Not Mentioned

Shift Timings

12:00 AM - 9:00 PM

Working Days

6 days

Desired Candidate Profile

Checklist: RequiredMandatory
Checklist: Not RequiredPreferred


  • Checklist: RequiredRequired


  • Checklist: RequiredGraduation degree preferred


  • Checklist: Requiredcustomer handling skills
  • Checklist: RequiredExperience of 1 yr preferred
  • Checklist: RequiredCustomer handling with sales.


  • Checklist: Required20 - 35 yrs


  • Checklist: RequiredFemale mandatory


  • Checklist: RequiredExcellent English skills
    Ability to [Speak]


  • Checklist: RequiredCommunication-Excellent communication English skills.
  • Checklist: RequiredExpected Salary
  • Checklist: RequiredNotice Period

Job Description

  • Ensure coordination of communication between patients and families and medical staff
  • Provide patients and families with information on services, procedures and protocols
  • Interview patients or families to determine nature of care needed and direct them to the concerned healthcare providers
  • Respond to patient inquiries regarding physicians and services.
  • Provide feedback to patients and families regarding their concerns and complaint.
  • Generate leads by informing customers about the products and services.

**Weekly off will be on Thursday.

Company Detail

Dr. Rai's Healthcare Logo

Dr. Rai's Healthcare


CATEGORY:Small & Medium Enterprises (SMEs)

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