Dr. Rai's Healthcare Logo

Patient Relationship Officer

Customer Care Job

Dr. Rai's Healthcare(4 Openings)

Thane, Thane | Borivali, Mumbai +2 more

15,000 to 18,000 Monthly

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Job Summary

Job Benefits

Not Provided

Shift Timings

12:00 AM - 9:00 PM

Working Days

6 days (Rotational Off)

Desired Candidate Profile

Checklist: RequiredCompulsory
Checklist: Not RequiredOptional

Education

  • Checklist: RequiredGraduation

Experience

  • Checklist: RequiredMin 1 yr to 5 yrs of experience
  • Checklist: Requiredcustomer handling skills
  • Checklist: RequiredCustomer handling with sales.

Age

  • Checklist: Required20 yrs - 35 yrs Only

Gender

  • Checklist: RequiredFemale Candidates Only

Communication

  • Checklist: RequiredEnglish (Excellent)
  • Checklist: RequiredExcellent communication English skills.

Job Description

  • Ensure coordination of communication between patients and families and medical staff
  • Provide patients and families with information on services, procedures and protocols
  • Interview patients or families to determine nature of care needed and direct them to the concerned healthcare providers
  • Respond to patient inquiries regarding physicians and services.
  • Provide feedback to patients and families regarding their concerns and complaint.
  • Generate leads by informing customers about the products and services.

**Weekly off will be on Thursday.

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Company Detail

CATEGORY

Small & Medium Enterprises (SMEs)