Practo Technologies Logo

17 Openings

SalarySalary

3Lac  - 3.20Lac  CTC

ExperienceExperience

Freshers can Apply1 yr experience| Resume Required

LocationLocation

Bannerughatta, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 6:00 PM(day shift)

Working Days

6 days

(Rotational Off)

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

0 to 1 yr of experience as Customer Care mandatoryCompulsory

Age

20 - 30 yrs

Job Description

    Answer queries and issues of product functionality
 Demonstrate excellent troubleshooting and problem-solving skills
 Report bugs and coordinate with the software engineers for eta and resolution
 Ability to research and arrive at solution
 Ability to timely escalate (Should know what to escalate & what to keep)
 Ensure complete documentation of all activities undertaken with respect to the ticket in
the case log
 Adhere to the Process defined on both Operations and internal quality legend
 Demonstrate good product knowledge through monthly quiz

Company Details

Practo Technologies Logo

Practo Rx Services Limited(Posted by practo technologies)

Startup|Healthcare / Medical|500-1000 Employees

For millions of people, Practo is the trusted and familiar home where they know they’ll find a healing touch. It connects them with everything they need to take good care of themselves and their family - assessing health issues, finding the right doctor, booking diagnostic tests, obtaining medicines, storing health records or learning new ways to live healthier.​


Healthcare providers can also harness the power of Practo as the definitive platform that helps them build their presence, grow establishments and engage patients more deeply than ever.



Product support specialist

at  Practo Rx Services Limited(Posted by practo technologies)

Salary

3Lac  - 3.20Lac  CTC

Location

Bannerughatta, Bengaluru

Experience

Freshers can Apply1 yr experience

Company Typically replies in 1 hr

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