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Production Support Engineer

at  Turaco Mobile(Posted by turaco mobile)

Production Support Engineer

at  Turaco Mobile(Posted by turaco mobile)

1 Opening

Posted 2 months, 3 weeks Back


3Lac  - 6Lac  CTC


2 yrsto5 yrs experience| Resume Required


HSR Layout, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 6:00 PM(day shift)

Working Days

5 days|Off Days:Saturday,Sunday

(Working on 2nd and 4th Saturday)

Job Requirements


Graduation degree mandatoryCompulsory


2 yrs to 5 yrs of experience mandatoryCompulsory

Good Networking experience.Compulsory

Experience in Scripting PHP or perl.Compulsory

Experience in Mobile Application and backend Testing.Compulsory

Experience in Web Hosting and DNS Management.Compulsory

Experience in Installation and maintenance of TOMCAT, Apache etc.Compulsory

Experience in MySQL (DB config, Installation, SQL and Backup)Compulsory

Experience in Linux and generic software Support(apache, tomcat, java, perl)Compulsory


20 - 30 yrs


Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

Primary Responsibility:

 Support and IT related tasks with handling 24X7 needs attitude.
 Own the troubleshooting to resolve technical and non-technical product/field issues.
Manage and maintain product, staging, and other servers.
 Manage & provide IT support for Email, Document repositories, Backups and other
common software.
 Talk to various teams on the technical issues and maintain high satisfaction levels for
client with high turnaround SLAs and manage with high availability of servers.
 Ability to prioritize work according to severity and urgency.
 Work in tandem with business team to support revenue enhancement.
 Day to-day co-ordination with multiple teams and clients for Operational Issues.
 Maintain the trackers (Ex- Issue, Bug, release, Task Management).
 Execute various support process including management of UAT test cases, roll-out,
reversals, Server/System maintenance.
 Initiate, define and implement various support automation activities including writing

Technical Skills:

 Linux (Admin)
 MySQL (DB config, Installation, SQL and Backup)
 Mongo DB (Preferred)
 Installation and maintenance of TOMCAT, Apache etc.
 Web Hosting and DNS Management.
 Mobile Application and backend Testing.
 Scripting PHP or perl.
 Good Networking experience.
 Cloud service knowledge preferred.

Experience and soft skills required:

 2 to 5 years of experience.
 Linux and generic software Support(apache, tomcat, java, perl)
 Oral, written and presentation skills in English is a must.
 Ability to handle a team.
 Should have professional ethics.
 Ability to work independently.

Company Details

Mobile marketing company Turaco Mobile, is the brainchild of Srinivas Mogalapalli, a tech genius who took the plunge after spending years on research and management. Having launched various successful tech products in US and India, he is backed with experience in technology, product and business.

We aim to be a global mobile and location driven marketing company through our flagship brand GreatBuyz. GreatBuyz is a shopping assist e-marketing platform. GreatBuyz connects consumers in multiple ways with Brands and Businesses. GreatBuyz offers a unique Streamz proposition wherein users can follow Brands. GreatBuyz offers other large pull marketing tools to consumers – It is a Coupons and Gift Cards aggregator that aggregates thousands of coupons, offers from multiple sources and makes them available to users in one location. It caters to Online, Offline (O2O) and Omni-channel Businesses.

Turaco Mobile earlier operated in the Mobile VAS space wherein it aggregated and distributed coupons and deals via non-data channels via a leading mobile operator in the country. The company generated revenues for 3 years (2014-2017) in this space while demonstrating competence and large scaling.

Production Support Engineer

at  Turaco Mobile(Posted by turaco mobile)


3Lac  - 6Lac  CTC


HSR Layout, Bengaluru


2 yrsto5 yrs experience

Company Typically replies in 9 hr

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