Ticket2Careers Logo

Quality Analyst

at  ticket2careers

Quality Analyst

at  ticket2careers

2 Openings

Posted 3 weeks, 4 days Back

SalarySalary

3Lac  - 3.20Lac  CTC

ExperienceExperience

1 yrto3 yrs experience| Resume Required

LocationLocation

Krishnarajapuram, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

11:00 AM - 8:30 PM(day shift)

Working Days

6 days

(Rotational Off)

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

1 yr to 3 yrs of experience as Customer Care in BPO / ITES preferred

Age

18 - 32 yrs

Communication

Functional Hindi skills - Ability to Speak

Fluent English skills - Ability to Speak

Skills

Job Description

​Key Responsibilities


  • Analyzing calls and making sure that there are no deviations
  • Coaching the agents to improve their performance 

  • Calibration of calls with internal team and sending report

  • Share timely feedback to agents and reduce error %

  • Doing chart and pivot table to analyze data 

Company Details

Ticket2Careers Logo

Ticket2Careers

http://www.ticket2careers.com

Agency/HR Firm|Recruitment / Staffing / RPO



  • T2C is an IT \ ITES \KPO \ BPO services, business solutions and consulting organization. For more information, visit us at https://contactrighthire.wixsite.com/ticket2careers || ticket2careers.com

    From humble beginnings in 2015 to its current position as one of the best Recruitment in Bangalore City, Ticket2 Careers consultant's success story is in direct correlation to the successes of thousands of our satisfied clients and job seekers over the years. 
    Since its inception, Ticket2 Careers consultant has consistently been achieving its goal of providing clients with the highest quality Executive Search, Recruitment and Training services. From the Junior to the Board levels, the best talents in Bangalore can count on us to be partnered with any number of esteemed clients. 
    We operate in the IT, ITES, KPO . BPO Financial Services, Title insurance , Banking, Telecom, Manufacturing, Service Industry and Retail Verticals among other industries, offering unique & innovative solutions to the most complex of challenges. 
    Today T2C has firmly established itself a reputation for being the preferred choice for employers and job seekers alike looking for world class search and best Placement solutions in Bangalore. 
    Record of placing over 2400 plus candidates in different verticals and domains.

    Business Development Head Ticket2careers.com || https://contactrighthire.wixsite.com/ticket2careers
     India || International -Team



Quality Analyst

atTicket2Careers

Salary

3Lac  - 3.20Lac  CTC

Location

Krishnarajapuram, Bengaluru

Experience

1 yrto3 yrs experience

Company Typically replies in 7 hr

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