Company Logo

20 Openings

Posted 1 month, 2 weeks Back

SalarySalary

22,000 - 28K  PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Victoria Layout, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

(1)

Job Requirements

Education

Below 10th allowed

Experience

Freshers as Customer Care preferred

Age

20 - 30 yrs

Communication

Excellent English skills - Ability to Speak, Read & Write

Functional Hindi skills - Ability to Speak

Job Description

Position               : Quality Analyst | Sr. Quality Analyst

Location             : Work from Home

Qualification      : 2nd puc or Degree

Experience       : 1 to 2 year Experienced Required in E-commerce Industry

Job Profile         : Recorded calls to be audit or Monitoring (Offline Calls)

Languages         : English, Hindi (Mandatory)

Working Days   : 5 Days (2 Days Off)

Salary                   : 22000/- to 30000/- CTC

Shift                      : Pure Day Shift Morning 9 AM to 6 PM

Office Location : MG Road


Roles and Responsibilities


Recorded calls audit of the agent with all client provided parameter’s Explain:- Opening & Closer Greeting, Account Verification, Contact Information Confirmation, Problem Solving Abilities, Protocol Compliance, Call Handling Skills, Customer Service Quality, Call Center Etiquette, Script Compliance, Closure & Follow-up


DESIRED SKILLS

•            Minimum Experience of 6 Months 3 Years in BPO

•            Excel knowledge

•            Excellent Communication Skill

Company Details

Hurry-up Candidates…!

BPO Quality Analyst - 20 plus openings

Only 2 Rounds of interview (HR & Operations Manager)

Job Discretion

Position: Quality Analyst (20 Pus Openings)

Qualification : 2nd PUC, Degree

Experience : Experienced

Job Profile : Recorded calls auditing

Languages : English and Hindi,

Other Languages : Marathi (or) Bengali (or) Gujarati (or) Oriya

5 Days working (2 Days Off)

Salary : 15000/- to 23000/- CTC Per Month

Shift : Pure Day Shift Morning 9 AM to 6 PM

Location : Bangalore (MG Road)

DESIRED SKILLS

Minimum Experience of 6 Months to 1 year in BPO Call center experience,

Excel knowledge

Excellent Communication Skills

Quality Analyst

at  True Smart Technologies(Posted by true smart technologies)

Salary

22,000 - 28K  PM

Location

Victoria Layout, Bengaluru

Experience

Freshers can Apply

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