Quality Analyst- Bangalore

Money View
Bengaluru - Bengaluru
2,85,000 - 3,12,000
/ monthly
Salary benefits
Requirements
1 - 2 years experience
Pursuing Graduation
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:30pm

Job description

1. Listen to Sales & Ops calls
2. Create a scoring metrics
3. Give feedback to agents and maintain documents of the same
4.  Help improve the calling quality of agents,
5. 1 to 2 Years of experience in a similar role (Especially from Domestic BPO's)


*Candidates should carry their professional documents(Last 3 months payslips.Relieving & Exp letter, Offer letter/Last Appraisal letter) while coming for Interview. 

Additional Requirements
Language
English,
Hindi
Experience
Customer Care,
Operations Executive
Job Type
Full Time
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Posted on 22 Jan 2020
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