4Lac  - 6Lac  CTC


6 monthsto3 yrs experience| Resume Required


Andheri East, Mumbai

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 9:30 PM(day shift)

Working Days

6 days|Off Days:Wednesday

(1 rotational week off & shift timing - Any 10 hours between 9.30 am to 9.30 pm)

Job Benefits

Additional Incentives

Job Requirements


Graduation degree mandatoryCompulsory


6 months to 3 yrs of experience as Customer Care or Inside Sales Executive mandatoryCompulsory

Escalation handling experienceCompulsory

Excellent with Advance ExcelCompulsory

Experience in BPO / ITES preferred


21 - 32 yrsCompulsory


Excellent English skills - Ability to Speak, Read & WriteCompulsory


Aadhar CardCompulsory

Pan CardCompulsory

Salary slipsCompulsory

Joining and Relieving LettersCompulsory




Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

  • Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform. He/She should be patient, empathetic, and passionately communicative.
  • Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes.
  • Make daily trackers for student/teacher operations team as well as manage daily inbound/outbound email flow.
  • The Relationship Manager will be required to communicate with customers via phone and email.
  • Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details.
  • Contributes to team effort by accomplishing related results as needed.
  • Excellent skills on MS Offce, Documentation, Advanced Excel Eg- VLookUp.
  • Customer Satisfaction Focus: Ability to listen and active problem- solving skills.
  • Database management: Quick query response and resolution. Ability to analyse large amounts of data.

Company Details

WhiteHat Education Technologies Private Limited; Top VC Backed Ed-Tech StartUp (Potential Unicorn) in the business of teaching kids in one on one online learning environment.

Relationship Manager

at  Whitehat Education Technology Private Limited(Posted by whitehat education technology private limited)

This Job is closed.


4Lac  - 6Lac  CTC


Andheri East, Mumbai


6 monthsto3 yrs experience

Company Typically replies in 10 d

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