* Develops new and expands existing High Net worth.
Customer relationships for liabilities.
➢ Ensures high levels of customer service orientation and application of bank policy.
➢ Cross-sells existing bank products to customers.
➢ Informs customers of new products or product enhancements to further expand the banking relationship.
➢ Plans and conducts special sales initiatives and events for prospective and existing clients.
➢ Coordinates with other group companies to provide seamless access to other products.
➢ Maintains complete relationship record for assigned customer accounts.
➢ Tracks customer complaints/queries and turnaround times for customer satisfaction.