FactSuite Logo

Research Specialist

at  FactSuite(Posted by factsuite)

Research Specialist

at  FactSuite(Posted by factsuite)

Job has stopped accepting applications

SalarySalary

2Lac  - 2.50Lac  CTC

ExperienceExperience

2 yrsto4 yrs experience| Resume Required

LocationLocation

Malleshwaram, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

5 days

(1st, 4th and 5th Saturdays Working)

Job Requirements

Education

Graduation degree preferred

Experience

2 yrs to 4 yrs of experience as Operations Executive in Other preferred

Age

Above 18 yrs

Communication

Functional English skills - Ability to Speak, Read & WriteCompulsory

Functional Hindi skills - Ability to Speak

Functional Tamil skills - Ability to Speak

Documents

Aadhar Card

Pan Card

Job Description

RESPONSIBILITIES:

1. Manage the assigned business support operations independently and co-ordinate fulfilment services for the operations team.

2.     Effectively co-ordinate with the internal and external stakeholders.

3.     Serves as liaison between clients and the operations team and providing CRM updates.

4.     Making outbound phone calls to clients, seeking clarifications for case closures.

5.     Maintain accurate information/ database regarding the support activities.

6.     Develop and deliver relevant reports to the management.

7.     Follow process guidelines and resolve cases within specific timelines.

8.     Ability to work as a part of a team to meet common goals.

9.     Experience in handling a group/team.


DESIRED SKILLS AND EXPERIENCE:

  • Bachelors Degree.
  • Prior experience, working in operations role
  • Preferably 2-5 years of experience in the related field.
  • Go getter, self-driven individual.

Company Details

FactSuite Logo

FactSuite(Posted by factsuite)

http://factsuite.com

Small & Medium Enterprises (SMEs)|Information Services / Database Management

FactSuite is established to make a valuable contribution to the niche of information authentication, data verification & service evaluation industry. Primarily consisting of a multidisciplinary team of dedicated information analysts providing employee background screening, due diligence & mystery shopping services, it has rapidly built its resources & developed capabilities to establish a significant competitive presence across India.


Research Specialist

at  FactSuite(Posted by factsuite)

Salary

2Lac  - 2.50Lac  CTC

Location

Malleshwaram, Bengaluru

Experience

2 yrsto4 yrs experience

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