Research Specialist

FactSuite
Bengaluru - Malleshwaram
2,00,000 - 2,50,000
/ monthly
Requirements
2 - 4 years experience
Graduate
Above 18 years
No gender preference
Shift timings
Working days
5 days/week
Morning Shift
9:30am - 6:30pm

Job description

RESPONSIBILITIES:

1. Manage the assigned business support operations independently and co-ordinate fulfilment services for the operations team.

2.     Effectively co-ordinate with the internal and external stakeholders.

3.     Serves as liaison between clients and the operations team and providing CRM updates.

4.     Making outbound phone calls to clients, seeking clarifications for case closures.

5.     Maintain accurate information/ database regarding the support activities.

6.     Develop and deliver relevant reports to the management.

7.     Follow process guidelines and resolve cases within specific timelines.

8.     Ability to work as a part of a team to meet common goals.

9.     Experience in handling a group/team.

DESIRED SKILLS AND EXPERIENCE:

  • Bachelors Degree.
  • Prior experience, working in operations role
  • Preferably 2-5 years of experience in the related field.
  • Go getter, self-driven individual.
Additional Requirements
Language
English,
Hindi,
Tamil
Experience
Operations Executive,
Other
Job Type
Full Time
Documents
Aadhar Card
Pan Card
Share
Posted on 10 Feb 2020
Home
Operations Executive
Operations Executive in FactSuite