Job Alert: Restaurant Hostess at Catering & Allied

Restaurant HostessRestaurant Hostess

at catering & allied

2 Openings

Posted 4 weeks, 1 day Back

Salary

INR12,00012,000 - 15,000 PMPM

Experience

6 monthsto1 yr experience| Resume Required

Location

Mumbai INMaharashtraNariman Point, MumbaiNariman Point, Mumbai

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Additional Details

Job Type

Full Time

Shift Timings

10:30 AM - 8:00 PM(day shift)

Working Days

6 days

Job Requirements

Education

12th pass preferred

Experience

6 months to 1 yr of experience as Receptionist/Front Desk in Hospitality / Hotels / Restaurants preferred

Age

18 - 26 yrs

Gender

Female mandatoryCompulsory

Communication

Good English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak, Read & WriteCompulsory

Documents

Salary slips

Cheque Book / Pass Book

Photos

Electricity Bill

Pan Card

Aadhar Card

Skills

Computer Awareness Confidence Dedication MS Word facility management Personal Grooming Customer RetentionCompulsory

Computer Awareness Confidence Dedication Meeting Scheduling MS Word Petty Cash Handling facility management Personal Grooming Customer Retention

Job Description

SKILLS AND EXPERIENCE:

The suitable candidate should have minimum 1-3 years of relevant experience in the industry
Self-confidence, motivation, drive and tenacity
Ability to think strategically, inductively, and creatively
Ability to enhance organizational performance

JOB PROFILE & RESPONSIBILITIES

Ø Answering phone calls by the standard procedure.

Ø Adhere to grooming and appearance standards consistently or at all time.

Ø Attending and checking email regarding delivery, takeaways and online booking.

Ø Notify the supervisor of any parties of more than six. The telephone must be answered on a maximum of three rings.

Ø Always answer the phone politely using a friendly tone and being informative.

Ø Ask the day and date required, the time they would like to dine, how many will be dinning under what name they would like the reservation, ask the phone number, ask if there is any special occasion or requirements. Once all of the information is obtained, repeat it to the customer using their name.

Ø Supervise cleanliness of ladies wash room and see that the reception is always clean.

Ø Instruct housekeeping about cleanliness and spraying air freshner in the restaurant.

Ø Folding napkins and cleaning of menu.

Ø All messages are to be taken on the appropriate message pad, and not on a scrap piece of paper.

Ø Stand at the hostess station at all times.

Ø Once at the table, pull out the chairs for the ladies first and then any other guest you can accommodate.

Ø Once the guests are seated, hand them the menu in their hand and tell them who their server will be. Then tell them to enjoy their evening at your restaurant.

Report to duty on or before scheduled time, as specified by the Restaurant Manager.

SKILLS AND EXPERIENCE:<ul ><li>The suitable candidate should have minimum 1-3 years of relevant experience in the industry</li><li> Self-confidence, motivation, drive and tenacity</li><li>Ability to think strategically, inductively, and creatively</li><li>Ability to enhance organizational performance</li></ul>JOB PROFILE & RESPONSIBILITIESØ Answering phone calls by the standard procedure.Ø Adhere to grooming and appearance standards consistently or at all time.Ø Attending and checking email regarding delivery, takeaways and online booking.Ø Notify the supervisor of any parties of more than six. The telephone must be answered on a maximum of three rings.Ø Always answer the phone politely using a friendly tone and being informative.Ø Ask the day and date required, the time they would like to dine, how many will be dinning under what name they would like the reservation, ask the phone number, ask if there is any special occasion or requirements. Once all of the information is obtained, repeat it to the customer using their name.Ø Supervise cleanliness of ladies wash room and see that the reception is always clean.Ø Instruct housekeeping about cleanliness and spraying air freshner in the restaurant.Ø Folding napkins and cleaning of menu.Ø All messages are to be taken on the appropriate message pad, and not on a scrap piece of paper.Ø Stand at the hostess station at all times.Ø Once at the table, pull out the chairs for the ladies first and then any other guest you can accommodate.Ø Once the guests are seated, hand them the menu in their hand and tell them who their server will be. Then tell them to enjoy their evening at your restaurant.Report to duty on or before scheduled time, as specified by the Restaurant Manager.