Sales and Customer Care Executive

lakozy motors
Mumbai - Andheri West
12,000 - 15,000
/ monthly
Requirements
6 months - 3 years experience
12th pass
18 - 35 years
Male Only Job
Shift timings
Working days
6 days/week
Morning Shift (male only)
9:00am - 5:30pm

Job description

Greet customers when they arrive at the parts and service center and direct them to an available mechanic.
Consult with mechanics about necessary repairs and possible alternatives to expensive work.
Provide customers with in-depth information about available aftermarket and OEM  part options.
Answer questions about service outcome ,after consulting with mechanic if necessary.
Advise customers about warranty protections and potential cost savings.
Manage and oversee the service center workflow and scheduling.
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
Help in selling the services provided by the services.
Plan marketing activities and ensure new customer acquisition.
Additional Requirements
Language
English
Experience
Customer Care,
Automobile
Job Type
Full Time
Skills
Customer Retention
Automotive Sales
Documents
Aadhar Card
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Posted on 22 Jan 2020
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Customer Care in lakozy motors