Sales & Service Engineer will be responsible to serve company areas of Sales, Marketing & Servicing. he/she will be responsible for sales and after sales service (from inquiry to Successful installation) implement the scope of work agreed between Maanila Plast. Sales & Service Engineer would require visiting the clients from inquiry stage to discussions, decisions, documentation, processes, periodic reviews, monthly reports, among other tasks and servicing of same.
Designation: Sales & Service Engineer
Job Location: Bangalore
Experience: A minimum of 1-2 years in plastic processing machinery
Education: Diploma /Graduate in Mechanical or Plastic Eng. PG/MBA in Marketing will be an advantage.
Will travel? Yes (Extensive Intra-city travelling)
Preferred Domain: Field Sales from Machine Manufacturing Sector etc.
§ Sales & Service Engineer will do cold calling, Tele calling, Follow-up of generated inquiry & attend walking inquires by client in all week days
§ Sales & Service Engineer need to travel outstation for business.
§ Sales & Service Engineer needs to take mailing follow-ups client at various stages.
§ Sales & Service Engineer needs to maintain Client information in CRM / Software.
§ Sales & Service Engineer has to take the approval from senior management on any pricing deviation.
§ Sales & Service Engineer May have to take part in any marketing events or property show decided by management.
§ He/She should upgrade himself/herself on industry knowledge. He must also document the client’s need for better decisions.
§ He/She must maintain a healthy relationship with all his/her clients.
§ He/She has to create and send various MIS to the management and adhere to the policies and processes of Maanila Plast.
§ He/She must resolve complaints within defined TATs.
§ Knowledge of plastic processing & it’s industry.
§ Excellent client-interfacing skills
§ Excellent communication skills (written and verbal)
§ Attentiveness to details
§ Knowledge of functioning of businesses
§ MS office proficiency
§ Ability to comprehend and analyze relevant industries for industry insights and trends
§ Ability to perform under pressure
§ Ability to self-motivate and motivate others