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Senior Support Engineer - SQL/Oracle

Software Developer Job

RedBus(5 Openings)

Kodihalli, Bengaluru

25.0K  to 35.0K  PM

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Job Summary

Job Benefits

Not Mentioned

Shift Timings

8:00 AM - 4:00 PM, 1:00 PM - 9:00 PM

Working Days

6 days

Desired Candidate Profile

Checklist: RequiredMandatory
Checklist: Not RequiredPreferred

Resume

  • Checklist: RequiredRequired

Education

  • Checklist: RequiredGraduation degree preferred

Experience

  • Checklist: RequiredShould be able write complex SQL Queries
  • Checklist: RequiredShould know any of these programing lang - java, net, python, javascript.
  • Checklist: RequiredExperience of 1 yr preferred

Age

  • Checklist: Required21 - 30 yrs

Gender

  • Checklist: RequiredMale mandatory

Communication

  • Checklist: RequiredFluent English skills
    Ability to [Speak]

Others

  • Checklist: RequiredExpected Salary
  • Checklist: RequiredNotice Period

Job Description

  • Interact with end users to provide and process information in response to inquiries, concerns, and requests about products and services.
  • Gather information and determine the issue by evaluating and analyzing the symptoms.
  • Follow standard processes and procedures.
  • Evaluate issues and escalate to relevant team(s) or department(s) if needed.
  • Collaborate with other teams, departments and divisions to resolve issues.  
  • Stay current with system information, changes and updates.
  • Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
  • Works with the relevant team to resolve or automate the frequent concerns.
  • Proactively interacts with regional teams / stakeholders to understand concerns.

Company Detail

RedBus Logo

RedBus

https://www.redbus.in/

CATEGORY:Corporate

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