JOB DESCRIPTION :
We are looking to hire customer-oriented Telesales Executives & Sr. Executives for outbound telephone calls to achieve sales targets. The Telesales Executive’s responsibilities include inside sales of our products where possible, lead out calling, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining accurate data. He/She should also be able to liaise with the appropriate departments to get the sales done.
- Calling customers to persuade them to purchase company products and services.
- Accurately recording details of customers.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of our products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Effective English communication skills.
- Proven experience working as a Telesales Executive.
- Proficiency in Microsoft Excel.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organisational and problem-solving skills.
- Exceptional customer service skills
Executives will be getting an annual incentive of 25000
Sr. executives will be getting an annual incentive of 35000
Monthly Incentive will be additional and will vary week on week.