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4 Openings

Posted 2 weeks, 5 days Back


1.80Lac  - 5Lac  CTC


1 yrto4 yrs experience| Resume Required


Athwa, Surat

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

5 days|Off Days:Saturday,Sunday

Job Requirements


Graduation degree mandatoryCompulsory

B. Tech, B.E. (IT/CE), MSc.IT, BSc. IT, MCA, BCA, Computer Science DegreeCompulsory


1 yr to 4 yrs of experience as Database Administrator mandatoryCompulsory

1 to 2 years of experience as support executiveCompulsory

Experience in Information Technology and Services, Logistics / Courier / Transportation or IT- Software preferred

Work experience in IT product companies a big plus


23 - 30 yrs


F2F is MandatoryCompulsory

Immediate or 15 days maxCompulsory

Local candidates or near by who can take up F2F discussionCompulsory

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

• Receive support calls/ whatsapp/ mail/ tickets system requests from customers
• Verify the issues stated and assign to relevant teams
• Follow up on solution of the issues and explain the same to customers
• Close tickets in system and maintain turn around time service levels

• Graduate in any stream
• With 1 to 2 years of experience as support executive
• Work experience in IT product companies a big plus


• Ability to handle multiple tasks
• Identify escalations and handle the same quickly
• Ability to patiently understand customer issue

Company Details

Company Logo

ECFY Consulting Private Limited(Posted by webxpress)

Corporate|IT- Software|50-200 Employees

Any organization is nothing but a collective reflection of its team. WebXpress team of 70 plus professionals is a unique blend of Operations Management and Technology talent. In ever changing world of technology, WebXpress has over 20 team members with more than 5 years of experience. At the same time we continuously invest in fresh talent and train them to become logistics professionals of tomorrow.

Software Support Executive

at  ECFY Consulting Private Limited(Posted by webxpress)


1.80Lac  - 5Lac  CTC


Athwa, Surat


1 yrto4 yrs experience

Company Typically replies in 2 d

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