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4 Openings

Posted 2 weeks, 5 days Back

SalarySalary

1.80Lac  - 5Lac  CTC

ExperienceExperience

1 yrto4 yrs experience| Resume Required

LocationLocation

Athwa, Surat

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Company Typically replies in 2 d

Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

5 days|Off Days:Saturday,Sunday

Job Requirements

Education

Graduation degree mandatoryCompulsory

B. Tech, B.E. (IT/CE), MSc.IT, BSc. IT, MCA, BCA, Computer Science DegreeCompulsory

Experience

1 yr to 4 yrs of experience as Database Administrator mandatoryCompulsory

1 to 2 years of experience as support executiveCompulsory

Experience in Information Technology and Services, Logistics / Courier / Transportation or IT- Software preferred

Work experience in IT product companies a big plus

Age

23 - 30 yrs

Others

F2F is MandatoryCompulsory

Immediate or 15 days maxCompulsory

Local candidates or near by who can take up F2F discussionCompulsory

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description


• Receive support calls/ whatsapp/ mail/ tickets system requests from customers
• Verify the issues stated and assign to relevant teams
• Follow up on solution of the issues and explain the same to customers
• Close tickets in system and maintain turn around time service levels

Qualifications
• Graduate in any stream
• With 1 to 2 years of experience as support executive
• Work experience in IT product companies a big plus

Skills

• Ability to handle multiple tasks
• Identify escalations and handle the same quickly
• Ability to patiently understand customer issue

Company Details

Company Logo

ECFY Consulting Private Limited(Posted by webxpress)

Corporate|IT- Software|50-200 Employees

Any organization is nothing but a collective reflection of its team. WebXpress team of 70 plus professionals is a unique blend of Operations Management and Technology talent. In ever changing world of technology, WebXpress has over 20 team members with more than 5 years of experience. At the same time we continuously invest in fresh talent and train them to become logistics professionals of tomorrow.

Software Support Executive

at  ECFY Consulting Private Limited(Posted by webxpress)

Salary

1.80Lac  - 5Lac  CTC

Location

Athwa, Surat

Experience

1 yrto4 yrs experience

Company Typically replies in 2 d

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