Sr. Customer Service Executive
at Royal Enfield - First Mumbai Store LLP(Posted by royal enfield - first mumbai store llp)Sr. Customer Service Executive
at Royal Enfield - First Mumbai Store LLP(Posted by royal enfield - first mumbai store llp)
6 Openings
Posted 4 weeks, 1 day Back
Salary
INR10,00010,000 - 15,000 PMPM
Salary
INR10,00010,000 - 15,000 PMPM
Experience
6 monthsto3 yrs experience| Resume Required
Experience
6 monthsto3 yrs experience| Resume Required
Location
Worli, MumbaiMahim, Mumbai
Location
Worli, MumbaiMahim, Mumbai
Company Typically replies in 10 d
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:30 PM(day shift)
Working Days
5 days
Job Requirements
Education
Below 10th allowed
Experience
6 months to 3 yrs of experience as Telesales / Telemarketing preferred
Age
21 - 30 yrs
Communication
Functional English skills - Ability to Speak, Read & Write
Functional Marathi skills - Ability to Speak, Read & Write
Functional Hindi skills - Ability to Speak, Read & Write
Job Description
Job Summary
- Building and maintaining profitable relationships with key customer
- Overseeing the relationship with customers handled by our team.
- Resolving customer complaints quickly and efficiently.
- Develop customer satisfaction goals
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Stay informed on the latest industry techniques and methods.
Qualifications and Skills
- Excellent interpersonal and communication skills.
- Proficient in Microsoft Office and Customer service software.
- A team player with leadership skills.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
Company Details
Royal Enfield - First Mumbai Store LLP(Posted by royal enfield - first mumbai store llp)
Small & Medium Enterprises (SMEs)|Automobile|50-200 Employees
Royal Enfield First Mumbai Store LLP is an Authorised dealership for Royal Enfield Motorcycles. We have the largest authorized service center in Mumbai
Sr. Customer Service Executive
at Royal Enfield - First Mumbai Store LLP(Posted by royal enfield - first mumbai store llp)
10,000 - 15,000 PM
Worli, Mumbai
Mahim, Mumbai
6 monthsto3 yrs experience
Company Typically replies in 10 d