Small & Medium Enterprises (SMEs)|IT- Software|50-200 Employees
Tetherfi Technologies Pvt Ltd; is R&D center for Tetherfi Pte Ltd; Singapore. We deliver Omni Channel Contact Centre Solutions through our cutting-edge techno driven team enhancing and automating business operations through our innovative products and solutions to Large and Medium Enterprises predominantly in APAC region.
A new-genre of Internet based Voice Solutions for Voice Response, IVR and Self Service Platforms, based on consulting, design and systems integration services for:
Self-Service Voice applications (Multi-lingual Touch-tone/Speech enabled applications) Factor Authentication Solutions using Voice Biometrics and Speaker Verification systems Customer Intelligence Solutions using Speech & Data Analytics Video, Fax, SMS, Chat communication and integration Integrated suite of CC products with CRM & Core Backend applications, enabling Self & Agent Service interactions
We are AVAYA DevConnect Technology Partner. Tetherfi announced as one of the ’20 Most Promising AVAYA Solution Providers of 2015’ by CIO Review Magazine USA. The products are vertical agnostic and can be deployed to realize multiple business scenarios involving both Inbound and Outbound interactions including Customer Surveys, Sales & Marketing, Collections & Research related. While we have majority of our customers in banking sector, we have now leveraged our re-usable framework architecture to deliver inbound customer service & outbound campaigns for other verticals including Healthcare, Hospitality, Transport, Travel and more recently into Logistics.
Download the free white paper written by Frost & Sullivan in discussion with Tetherfi on OmniChannel Customer Experience – It’s a strategic necessity, not an option! Or Visit www.Tetherfi.com to know more about us.
Sr. Software/ Software Engineer
at Tetherfi Technologies(Posted by tetherfi technologies)