Team Leader - FOS

Vedantu Innvoations

Bengaluru - HSR Layout

₹

8,00,000 - 8,50,000

/ monthly

Salary benefits

Requirements

5 - 6 years experience

Graduate

27 - 36 years

No gender preference

Joining and Relieving Letters

Marksheets and Degree

Salary slips

Pan Card

Aadhar Card

2-Wheeler Driving License

Shift timings

Working days

6 days/week

Week offs

MONDAY

Morning Shift

11:00am - 10:30pm

Job description

Work in a world-class setup, experience in handling a team of 8-10 members
Experience in being Key manager in Edutech company
Primarily responsible for audit and counseling team
Responsible to complete the escalation and problems to the implication of ineffective learning methods if required
Expected to maintain audits, along with managing all type requests
Deliver timely feedback to the agents (Academic counselor )
Validate Control reporting (Daily reports, Quality Analysis, the accuracy of all the reports)
Identify repeated / common errors and frame an action plan to curb the same
Participate in training's periodically to ensure adherence to the operating procedures
Participate in updating training materials from time to time
Create development plans for counselors.
Excellent communication skills (Written & Verbal)
Required to compile results of the team in excel
Responsible for maintaining internal audit in assigned departments and delegate to hiring team

Additional Requirements

Language

English,

Hindi,

Kannada

Experience

Sales / Business Development,

Education / Training

Job Type

Full Time

Ownership

Bike/Scooter

Other requirements

- 1 to 1.5 years as Team Leader

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Posted on 19 May 2020

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Sales / Business Development in Vedantu Innvoations