Team Leader - FOS
Vedantu Innvoations
Bengaluru
- HSR Layout
₹
8,00,000 - 8,50,000
/ monthly
Salary benefits
Requirements
5 - 6 years experience
Graduate
27 - 36 years
No gender preference
Joining and Relieving Letters
Marksheets and Degree
Salary slips
Pan Card
Aadhar Card
2-Wheeler Driving License
Shift timings
Working days
6 days/week
Week offs
MONDAY
Morning Shift
11:00am - 10:30pm
Job description
Work in a world-class setup, experience in handling a team of 8-10 members
Experience in being Key manager in Edutech company
Primarily responsible for audit and counseling team
Responsible to complete the escalation and problems to the implication of ineffective learning methods if required
Expected to maintain audits, along with managing all type requests
Deliver timely feedback to the agents (Academic counselor )
Validate Control reporting (Daily reports, Quality Analysis, the accuracy of all the reports)
Identify repeated / common errors and frame an action plan to curb the same
Participate in training's periodically to ensure adherence to the operating procedures
Participate in updating training materials from time to time
Create development plans for
counselors
.
Excellent communication skills (Written & Verbal)
Required to compile results of the team in excel
Responsible for maintaining internal audit in assigned departments and delegate to hiring team
Additional Requirements
Language
English,
Hindi,
Kannada
Experience
Sales / Business Development,
Education / Training
Job Type
Full Time
Ownership
Bike/Scooter
Other requirements
- 1 to 1.5 years as Team Leader
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Posted on 19 May 2020
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