5Paisa Capital Limited Logo

Team Leader Telesales

at  5paisa capital limited

Team Leader Telesales

at  5paisa capital limited

PremiumPremium

5 Openings

Posted 2 months Back

SalarySalary

3.50Lac  - 4.50Lac  CTC

ExperienceExperience

3 yrsto7 yrs experience| Resume Required

LocationLocation

Ahmedabad, Ahmedabad

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days|Off Days:Sunday

(Saturday's are half days)

Job Benefits

PF & ESIC

Additional Incentives

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

3 yrs to 7 yrs of experience as Telesales / Telemarketing mandatoryCompulsory

Must have 1 year of Team Handling experienceCompulsory

Handling Telesales process experience is mandatoryCompulsory

Experience in Banking / Financial Services / Insurance preferred

Age

22 - 35 yrsCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak & ReadCompulsory

Job Description

  • Managing Team of Sales Agent.
  • Be incharge of running and managing the team daily
  • Set targets for all team members to meet up with
  • Schedule and organize shift patterns for team members to ensure that customers are never left unattended to
  • Understand all organizations products, services, procedures and guidelines and communicate same to all team members
  • Prepare forecasts and budgets for the team
  • Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
  • Facilitate and organize training session for all agents and participate in recruitment of new team members
  • Recommend technical support needed to enhance job performance at the contact center.
  • Conduct regular review of all contact center agents performance and organize training sessions for under performers
  • Submit regular reports to management and seek new ideas and strategies to improve team performance
  • Keep up with trends and happenings in the industry and ensuring adherence to industry standards
  • Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times

Company Details

5Paisa Capital Limited Logo

5Paisa Capital Limited

https://www.5paisa.com/

Small & Medium Enterprises (SMEs)|Banking / Financial Services / Insurance|500-1000 Employees

At 5paisa we know the value of money and we know that investment must guarantee safety as well as returns. We are backed by one of India's leading financial services companies - IIFL. Our experience has now turned into expertise and we ensure that whatever we do, our customers are our priority. That being said, we understand our customer's needs and provide next-generation technology with effective solutions for a hassle-free investment experience at a negligible cost. We are the best discount broker in the business, and we work around the clock to make sure we are facilitating the best for our customers.

From remarkable trading platforms, expert researches, the lowest trading fee of just Rs 10 per order, we ensure that there is no compromise when it is for a user's experience. We are constantly working to make our services better with every day. So what are you waiting for? Open a paperless demat account with us today and manage all your investments at one place. Not just that, we are very sincere with our customer care.

Team Leader Telesales

at5Paisa Capital Limited

Salary

3.50Lac  - 4.50Lac  CTC

Location

Ahmedabad, Ahmedabad

Experience

3 yrsto7 yrs experience

Company Typically replies in 2 d

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