5 Openings
Posted 2 months Back
Salary
INR3.50Lac 3.50Lac - 4.50Lac CTCCTC
Salary
INR3.50Lac 3.50Lac - 4.50Lac CTCCTC
Experience
3 yrsto7 yrs experience| Resume Required
Experience
3 yrsto7 yrs experience| Resume Required
Location
Ahmedabad, Ahmedabad
Location
Ahmedabad, Ahmedabad
Company Typically replies in 2 d
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:30 PM(day shift)
Working Days
6 days|Off Days:Sunday
(Saturday's are half days)
Job Benefits
PF & ESIC
Based on Performance
Job Requirements
Education
Graduation degree mandatoryCompulsory
Experience
3 yrs to 7 yrs of experience as Telesales / Telemarketing mandatoryCompulsory
Must have 1 year of Team Handling experienceCompulsory
Handling Telesales process experience is mandatoryCompulsory
Experience in Banking / Financial Services / Insurance preferred
Age
22 - 35 yrsCompulsory
Communication
Fluent English skills - Ability to Speak, Read & WriteCompulsory
Good Hindi skills - Ability to Speak & ReadCompulsory
Job Description
- Managing Team of Sales Agent.
- Be incharge of running and managing the team daily
- Set targets for all team members to meet up with
- Schedule and organize shift patterns for team members to ensure that customers are never left unattended to
- Understand all organizations products, services, procedures and guidelines and communicate same to all team members
- Prepare forecasts and budgets for the team
- Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
- Facilitate and organize training session for all agents and participate in recruitment of new team members
- Recommend technical support needed to enhance job performance at the contact center.
- Conduct regular review of all contact center agents performance and organize training sessions for under performers
- Submit regular reports to management and seek new ideas and strategies to improve team performance
- Keep up with trends and happenings in the industry and ensuring adherence to industry standards
- Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
Company Details
Small & Medium Enterprises (SMEs)|Banking / Financial Services / Insurance|500-1000 Employees
At 5paisa we know the value of money and we know that investment must guarantee safety as well as returns. We are backed by one of India's leading financial services companies - IIFL. Our experience has now turned into expertise and we ensure that whatever we do, our customers are our priority. That being said, we understand our customer's needs and provide next-generation technology with effective solutions for a hassle-free investment experience at a negligible cost. We are the best discount broker in the business, and we work around the clock to make sure we are facilitating the best for our customers.
From remarkable trading platforms, expert researches, the lowest trading fee of just Rs 10 per order, we ensure that there is no compromise when it is for a user's experience. We are constantly working to make our services better with every day. So what are you waiting for? Open a paperless demat account with us today and manage all your investments at one place. Not just that, we are very sincere with our customer care.
3.50Lac - 4.50Lac CTC
Ahmedabad, Ahmedabad
3 yrsto7 yrs experience
Company Typically replies in 2 d