Team Leader Telesales
5Paisa Capital Limited
Ahmedabad
- Ahmedabad
₹
3,50,000 - 4,50,000
/ monthly
Salary benefits
Requirements
3 - 7 years experience
Graduate
22 - 35 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
9:30am - 6:30pm
Job description
Managing Team of Sales Agent.
Be incharge of running and managing the team daily
Set targets for all team members to meet up with
Schedule and organize shift patterns for team members to ensure that customers are never left unattended to
Understand all organizations products, services, procedures and guidelines and communicate same to all team members
Prepare forecasts and budgets for the team
Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
Facilitate and organize training session for all agents and participate in recruitment of new team members
Recommend technical support needed to enhance job performance at the contact center.
Conduct regular review of all contact center agents performance and organize training sessions for under performers
Submit regular reports to management and seek new ideas and strategies to improve team performance
Keep up with trends and happenings in the industry and ensuring adherence to industry standards
Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
Additional Requirements
Language
English,
Hindi
Experience
Telemarketing,
Banking / Financial Services / Insurance
Job Type
Full Time
Other requirements
- Must have 1 year of Team Handling experience
- Handling Telesales process experience is mandatory
Share
Posted on 19 Dec 2019
Home
•
Telemarketing
•
Telemarketing in 5Paisa Capital Limited
Jobs by type
Telesales / T...
Operations Ex...
Back Office E...
Sales / Busin...
Delivery Boy
Customer Care
Human Resourc...
Admin Executive
Accountant
Data Entry Op...
Driver
Medical Repre...
Nurse / Wardboy
Receptionist/...
Tutor / Teacher
Technician
Part Time
Work from home
Jobs by city
New Delhi
Mumbai
Kolkata
Bengaluru
Chennai
Hyderabad
Pune
Noida
Ahmedabad
Gurgaon
Lucknow
Kanpur
Jaipur
Indore
Coimbatore
Ludhiana
Mysore
Patna
Jobs by Company
Amazon
Eureka Forbes...
Zomato Jobs
Udaan
Kiranakart
Big Basket
Swiggy Jobs
Byjus
Practo