IDFC First Bank Logo

Team Member - Video Chat (Officer /Senior Officer)

at  IDFC First Bank(Posted by idfc first bank)

Team Member - Video Chat (Officer /Senior Officer)

at  IDFC First Bank(Posted by idfc first bank)

10 Openings

Posted 1 month, 4 weeks Back

SalarySalary

2.75Lac  - 4.75Lac  CTC

ExperienceExperience

1 yrto3 yrs experience| Resume Required

LocationLocation

Juinagar, Navi Mumbai

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Company Typically replies in 2 d

Additional Details

Job Type

Full Time

Shift Timings

8:00 PM - 4:00 AM(night shift|for Male Candidates only)

12:00 PM - 9:00 PM(night shift)

6:00 AM - 9:00 PM(night shift|for Male Candidates only)

9:00 AM - 6:00 PM(day shift)

Working Days

6 days

(1 Rotational Off, leave would be provided on weekday.)

Job Benefits

PF & ESIC

Additional Incentives

Reimbursements

Travelling Cost
Other Cost

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

1 yr to 3 yrs of experience as Telesales / Telemarketing in Banking / Financial Services / Insurance mandatoryCompulsory

Need candidates from Navi Mumbai only.Compulsory

Require Candidate with experience into Video Chat ProcessCompulsory

Phone Banking Officers, BRM, Virtual Relationship Managers with Fluent English Communication can also be consideredCompulsory

Experience into loans, mortgage experience is an added advantage

Age

22 - 30 yrsCompulsory

Communication

Excellent English skills - Ability to Speak, Write & ReadCompulsory

Documents

Joining and Relieving LettersCompulsory

Marksheets and DegreeCompulsory

Salary slipsCompulsory

Aadhar CardCompulsory

Pan CardCompulsory

Others

Pleasing personalityCompulsory

Job Description

  • Interacting with Customers on video, in a professional and friendly manner.
  • Performing customer service activities and initiatives across product segments.(Training will be provided)
  • Resolving customer service issues and inquiries and later transitioning to pitching products and services basis customer profile and need analysis. 
  • Connect with HNI customers and resolve their queries


Company Details

IDFC First Bank Logo

IDFC First Bank(Posted by idfc first bank)

https://www.idfcfirstbank.com/

Corporate|Banking / Financial Services / Insurance|200-500 Employees

IDFC First Bank is an Indian banking company with headquarters in Mumbai that forms part of IDFC, an integrated infrastructure finance company. The bank started operations on 1 October 2015. IDFC received a universal banking licence from the Reserve Bank of India in July 2015.

Team Member - Video Chat (Officer /Senior Officer)

at  IDFC First Bank(Posted by idfc first bank)

Salary

2.75Lac  - 4.75Lac  CTC

Location

Juinagar, Navi Mumbai

Experience

1 yrto3 yrs experience

Company Typically replies in 2 d

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