Tech Support executive (Outbound sales )-USA Process

at  hr@kingswellservices.com(Posted by hr@kingswellservices.com)

Only experienced Candidates are preferred with a minimum exp of 6 months in any International BPO as a Tech Support.

Fre

Greetings from KayPay Pvt. Ltd.

Being a member of the group as a Tech Support Executive you should be effective to comprehend and solve the clients worries.

Designation: Outbound Sales 

Process: Tech Support Process (USA)

Shift Timing: 10:00 PM to 07:00 AM 

Contact Number: 

Please Call if you are interested and ready to join on immediate basis and must be fluent in English.

Responsibilities and Duties

Handle Outbound calls related to Computers

Engage customer on calls and help in identifying the technical errors

Offer instant support to customer’s issues related to windows laptops and MAC devices for further support transfer the Calls to the Senior Calls for support.

You are fit for the position if you can:

Possess good communication skills

shers are not allowed for this position.

Key Skills

Good communication, Computer friendly, English fluency

Required Experience and Qualifications

Consider yourself eligible for the post if:

Have 1 year of experience in International Outbound / Inbound tech process

Have great knowledge of technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc and can solve it

Qualification- Min 10th pass

Age- Min 18 Years of age

Benefits

Working Days: 5 days a week

Training: Stipend will be provided during the training period

Incentives and Increment: After 6 months of Joining/Performance

Shift: Fixed

Night Shifts

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Regards

KAYPAY