Only experienced Candidates are preferred with a minimum exp of 6 months in any International BPO as a Tech Support.
Greetings from KayPay Pvt. Ltd.
Being a member of the group as a Tech Support Executive you should be effective to comprehend and solve the clients worries.
Designation: Outbound Sales
Process: Tech Support Process (USA)
Shift Timing: 10:00 PM to 07:00 AM
Please Call if you are interested and ready to join on immediate basis and must be fluent in English.
Responsibilities and Duties
Handle Outbound calls related to Computers
Engage customer on calls and help in identifying the technical errors
Offer instant support to customer’s issues related to windows laptops and MAC devices for further support transfer the Calls to the Senior Calls for support.
You are fit for the position if you can:
Possess good communication skills
shers are not allowed for this position.
Good communication, Computer friendly, English fluency
Required Experience and Qualifications
Consider yourself eligible for the post if:
Have 1 year of experience in International Outbound / Inbound tech process
Have great knowledge of technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc and can solve it
Qualification- Min 10th pass
Age- Min 18 Years of age
Working Days: 5 days a week
Training: Stipend will be provided during the training period
Incentives and Increment: After 6 months of Joining/Performance