Tech Support Specialist
at ClickOnCare(Posted by clickoncare)Tech Support Specialist
at ClickOnCare(Posted by clickoncare)
2 Openings
Posted 3 months Back
Salary
INR1.92Lac 1.92Lac - 3Lac CTCCTC
Salary
INR1.92Lac 1.92Lac - 3Lac CTCCTC
Experience
1 yrto2 yrs experience
Experience
1 yrto2 yrs experience
Location
Bengaluru, Bangalore Urban
Location
Bengaluru, Bangalore Urban
Additional Details
Job Type
Full Time
Shift Timings
10:00 AM - 7:30 PM(day shift)
Job Requirements
Education
Below 10th allowed
Experience
1 yr to 2 yrs of experience as IT Software - Frontend / Backend preferred
Age
Above 18 yrs
Job Description
1.Provide top quality technical support, troubleshooting of IT networks and communications systems, including associated applications
2.Work remotely with end-users and technicians, diagnose and recommend solutions leading to resolution of issues in VoIP environments
3. Collect system and event log information
4.Document in detail all site information, troubleshooting steps, and time reporting in Customer Relationship Management Systems
5.Install, configure, and maintain equipment
Required Experience, Skills and Qualifications
1.Logical and analytical approach to problem solving
2.Strong technical aptitude
3.Organized, independent, dependable, self-motivated, takes ownership and initiative
4.Technical Support experience
5.Previous experience using CRM database
6.Support of core PBX Technology and related VOIP networks
7.TCP/IP (IP Networking)
Company Details
ClickOnCare(Posted by clickoncare)
Startup|E-commerce
ClickOnCare is a well known online beauty, skin care and health store with its head office in Bangalore, India. The online store promotes nearly 900+ brands that are cosmeceutical, dermaceutical, and nutraceutical in nature. Our vision is to become the one-stop shop for everything that's related to health, well-being, and nutrition, in a way that we truly create the difference we've set out to create. ClickOnCare provides an easy access to health-related products starting from personal care to health & wellness devices to its consumers.(https://www.clickoncare.com)
Tech Support Specialist
at ClickOnCare(Posted by clickoncare)
1.92Lac - 3Lac CTC
Bengaluru, Bangalore Urban
1 yrto2 yrs experience