Technical Sales Process for International Voice Process

Adeeba E Services Pvt Ltd
Kolkata - Salt Lake City
1,50,000 - 3,00,000
/ monthly
Requirements
2 - 4 years experience
12th pass
19 - 34 years
No gender preference
Shift timings
Working days
6 days/week

Job description


Hi All,
We are looking for a dynamic and well experienced personality for the position of (Technical Sales-Voice). 

Immediate Joining...!!

Job Description: 
Responsible for dealing with technical issues pertaining to laptop/pc, printers, network, & software etc.
Responsible for quick resolution of cases & customer satisfaction with high FCR & minimal AHT
Responsible for handling customer escalations & customer retention
Able to do fresh sell & up selling
Must be effective and efficient working in a team environment 

Requirements: 
Should have detailed knowledge & experience with Window & Mac Manufactured Brands & Products (Computers, Printers, Software, etc.)
Minimum experience of 1.5 year in the same process
Excellent verbal and written communication skills
Active Listening Skills
Patient, Enthusiastic & Team as well as Goal Oriented
Good interpersonal skills and communication with all levels of management
Able to work in a fast-paced environment

Experience & Qualification: 
UG: Any Graduate - Any Specialization
PG: Any Postgraduate - Any Specialization
Minimum - Graduation


Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
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Posted on 26 Oct 2018
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