Technical Support Executive

India Manpower Solution (IMS)
Bengaluru - BTM Layout
15,000 - 20,000
/ monthly
Requirements
No experience required
Graduate
18 - 30 years
No gender preference
Photos
Marksheets and Degree
Shift timings
Working days
5 days/week

Job description


  1. Contribute to team effort by accomplishing related results as needed.

  2. Manage incoming calls.

  3. Identify and assess customers' needs to achieve satisfaction.

  4. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution.

  5. Keep records of customer interactions, process customer accounts and file documents.

    Additional Requirements
    Language
    Gujarati,
    English
    Experience
    Customer Care
    Job Type
    Full Time
    Skills
    Confidence
    Convincing Skill
    Documents
    Salary slips
    Aadhar Card
    Other requirements
    - Ready to work in rotational shifts.
    - Immediate joiners.
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    Posted on 25 Feb 2020
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