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Technical Support Executive

at  Whitehat Jr(Posted by whitehat jr)

Technical Support Executive

at  Whitehat Jr(Posted by whitehat jr)

60 Openings

Posted 1 month Back

SalarySalary

15,000 - 25K  PM

ExperienceExperience

1 yrto3 yrs experience| Resume Required

LocationLocation

Powai, Mumbai

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

6 days

(sundays)

Job Requirements

Education

Below 10th allowed

Bachelor of Science (B.Sc.) in CS, Electronics, Systems, Computers or Electronics/Telecommunication preferred

Bachelor of Technology (B.Tech)/Bachelor of Engineering (B.E.) in Computers, Electronics/Telecommunication or Communication preferred

Experience

1 yr to 3 yrs of experience as IT Support - Hardware, Telecommunications Engineer, IT Software - Frontend / Backend or IT Software - ERP / CRM in IT- Software, BPO / ITES, IT - Hardware / Networking or Information Technology and Services preferred

Age

18 - 35 yrs

Job Description

Troubleshoot for IT Hardware related issues that an employee may face in an office

 Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly

 Understanding Operating Systems like Windows 7,8,10 and MacOS.  Troubleshooting Network and Internet Issues for Clients.

 Fixing Software and Drivers on Client Systems.

 Understanding of Settings and Control Panel Options.

 Fixing Issues in Device Manager and External Devices.

 Understanding Latest Privacy Settings and Access Control in Devices

 Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc

 Adept at technology to troubleshoot and ensure smooth online class experience.

 Active listening skills, patience and detail obsession to maintain call logs. 

Company Details

Company Logo

Whitehat Jr(Posted by whitehat jr)

http://www.whitehatjr.com

Startup|Education / Training|Above 1000 Employees



More about WhiteHat Jr :
https://economictimes.indiatimes.com/small-biz/startups/newsbuzz/former-disney-indiaheads-edtech-startup-raises-10-million-in-series-around/articleshow/71082167.cms?from=mdr

https://yourstory.com/2019/10/edtech-startup-mumbai-whitehatjr-kids-learn-coding


About Founder: Karan Bajaj, Ex-Discovery CEO |
https://en.wikipedia.org/wiki/Karan_Bajaj


Technical Support Executive

at  Whitehat Jr(Posted by whitehat jr)

Salary

15,000 - 25K  PM

Location

Powai, Mumbai

Experience

1 yrto3 yrs experience

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