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Technical support executive

at  Whitehat Jr(Posted by whitehat jr)

Technical support executive

at  Whitehat Jr(Posted by whitehat jr)

60 Openings

Posted 1 month Back


15,000 - 25K  PM


1 yrto3 yrs experience| Resume Required


Powai, Mumbai

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

6 days


Job Requirements


Below 10th allowed

Bachelor of Computer Applications (B.C.A.) in Electronics or Computers preferred

Bachelor of Technology (B.Tech)/Bachelor of Engineering (B.E.) in Computers, Electronics/Telecommunication, Communication or Information Technology preferred


1 yr to 3 yrs of experience as Customer Care, IT Support - Hardware, IT Software - Frontend / Backend or IT Software - ERP / CRM in IT- Software, BPO / ITES, IT - Hardware / Networking or Information Technology and Services preferred


18 - 35 yrs

Job Description

Troubleshoot for IT Hardware related issues that an employee may face in an office

 Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly

 Understanding Operating Systems like Windows 7,8,10 and MacOS.

 Troubleshooting Network and Internet Issues for Clients.

 Fixing Software and Drivers on Client Systems.

 Understanding of Settings and Control Panel Options.

 Fixing Issues in Device Manager and External Devices.

 Understanding Latest Privacy Settings and Access Control in Devices

 Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc

 Adept at technology to troubleshoot and ensure smooth online class experience.

 Active listening skills, pa

Company Details

Company Logo

Whitehat Jr(Posted by whitehat jr)

Startup|Education / Training|Above 1000 Employees

More about WhiteHat Jr :

About Founder: Karan Bajaj, Ex-Discovery CEO |

Technical support executive

at  Whitehat Jr(Posted by whitehat jr)


15,000 - 25K  PM


Powai, Mumbai


1 yrto3 yrs experience

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