Technical Support Executive

Teleperformance
Jaipur - Mansarovar
21,000 - 25,000
/ monthly
Requirements
No experience required
Graduate
18 - 35 years
No gender preference
Shift timings
Working days
6 days/week
Night Shift
6:00pm - 2:00am

Job description

This position requires the candidate to be pro-active,energetic, high on ethics and on her/hi toes  to render for the task effectively.

To provide world class service to all small business customers in a customer centric environment.  Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.  Assisting customers with inquiries while providing consultative support and recommendations.  Document in detail all interactions with customers. Effectively articulate complex information to a variety of technical and non technical customers.  Educate customers on products. Help customers to be successful. 

Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
Computer Awareness
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Posted on 03 Feb 2020
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