Yo Hr Consultancy Pvt.Ltd. Logo

Technical Support Executive (US Process)

at  Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)

Technical Support Executive (US Process)

at  Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)Placement Agency

Freshers Can ApplyFreshers Can Apply

15 Openings

Posted 3 weeks, 6 days Back

SalarySalary

3.50Lac  - 4Lac  CTC

ExperienceExperience

Freshers can Apply

LocationLocation

Powai, Mumbai

Share via

Share via EmailShare via FacebookShare via LinkedinShare via Whatsapp

Company Typically replies in 10 d

Additional Details

Job Type

Full Time

Job Requirements

Education

Below 10th allowed

Experience

Freshers as IT Software - ERP / CRM in Education / Training preferred

Age

Above 18 yrs

Job Description

Experience : 0.6 – 4 Years


Job Description :
Key skills

  • Understanding Operating Systems like Windows 7,8,10 and MacOS.
  • Troubleshooting Network and Internet Issues for Clients.
  • Fixing Software and Drivers on Client Systems.
  • Understanding of Settings and Control Panel Options.
  • Fixing Issues in Device Manager and External Devices.
  • Understanding Latest Privacy Settings and Access Control in Devices.
  • Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc.
  • Excellent oral communication skills with a passion to resolve customer queries successfully and quickly.
  • Adept at technology to troubleshoot and ensure smooth online class experience.
  • Active listening skills, patience and detail obsession to maintain call logs.

Responsibilities and Duties

  • Identify and resolve technical issues promptly and successfully (TAT 10 minutes).
  • Answer technical and service questions about the product.
  • Ownership for the team mission to create a 5-Star experience for every customer. Qualifications
  • Graduate in Computer Science/IT or strong passion for devise and software tech debugging
  • Min. 1-3 years relevant experience Working hours

1am to 10am OR 8pm to 5am 6 days working

  • 1 weekday off

Qualification : Degree

Working Days : 6 Days a Week (9:00 PM to 6:30 PM)



Company Details

Yo Hr Consultancy Pvt.Ltd. Logo

Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)Placement Agency

http://www.yohrconsultancy.com

Agency/HR Firm|Recruitment / Staffing / RPO

Yo Hr Consultancy fastest-growing Consultancy Service in Central India. YO HR (Your Own) human resources boots-trapper established with an ambition to providing Placement to potential Job seekers; headquartered at Indore. Additionally, our competency allows us to negotiate great value, across the country. Yo Hr Consultancy roots in consulting enable us to bring a unique approach to recruitment at the junior to senior levels. We recruit across various industry segments. Yo Hr Consultancy is skilled, passionate and innovating professional HR Consulting services, generating awareness and deliver a customized solution to corporate.


Technical Support Executive (US Process)

at  Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)

Salary

3.50Lac  - 4Lac  CTC

Location

Powai, Mumbai

Experience

Freshers can Apply

Company Typically replies in 10 d

Note: Aasaanjobs does NOT ask money from jobseeker anytime. If a company is asking money from jobseeker, it is most probably a scam.