Technical Support Executive (US Process)
at Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)Technical Support Executive (US Process)
at Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)Placement Agency
Freshers Can Apply
15 Openings
Posted 3 weeks, 6 days Back
Salary
INR3.50Lac 3.50Lac - 4Lac CTCCTC
Salary
INR3.50Lac 3.50Lac - 4Lac CTCCTC
Experience
Freshers can Apply
Experience
Freshers can Apply
Location
Powai, Mumbai
Location
Powai, Mumbai
Company Typically replies in 10 d
Additional Details
Job Type
Full Time
Job Requirements
Education
Below 10th allowed
Experience
Freshers as IT Software - ERP / CRM in Education / Training preferred
Age
Above 18 yrs
Job Description
Experience : 0.6 – 4 Years
Job Description :
Key skills
- Understanding Operating Systems like Windows 7,8,10 and MacOS.
- Troubleshooting Network and Internet Issues for Clients.
- Fixing Software and Drivers on Client Systems.
- Understanding of Settings and Control Panel Options.
- Fixing Issues in Device Manager and External Devices.
- Understanding Latest Privacy Settings and Access Control in Devices.
- Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc.
- Excellent oral communication skills with a passion to resolve customer queries successfully and quickly.
- Adept at technology to troubleshoot and ensure smooth online class experience.
- Active listening skills, patience and detail obsession to maintain call logs.
Responsibilities and Duties
- Identify and resolve technical issues promptly and successfully (TAT 10 minutes).
- Answer technical and service questions about the product.
- Ownership for the team mission to create a 5-Star experience for every customer. Qualifications
- Graduate in Computer Science/IT or strong passion for devise and software tech debugging
- Min. 1-3 years relevant experience Working hours
1am to 10am OR 8pm to 5am 6 days working
- 1 weekday off
Qualification : Degree
Working Days : 6 Days a Week (9:00 PM to 6:30 PM)
Company Details
Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)Placement Agency
http://www.yohrconsultancy.com
Agency/HR Firm|Recruitment / Staffing / RPO
Yo Hr Consultancy fastest-growing Consultancy Service in Central India. YO HR (Your Own) human resources boots-trapper established with an ambition to providing Placement to potential Job seekers; headquartered at Indore. Additionally, our competency allows us to negotiate great value, across the country. Yo Hr Consultancy roots in consulting enable us to bring a unique approach to recruitment at the junior to senior levels. We recruit across various industry segments. Yo Hr Consultancy is skilled, passionate and innovating professional HR Consulting services, generating awareness and deliver a customized solution to corporate.
Technical Support Executive (US Process)
at Yo Hr Consultancy Pvt.Ltd.(Posted by yo hr consultancy pvt.ltd.)
3.50Lac - 4Lac CTC
Powai, Mumbai
Freshers can Apply
Company Typically replies in 10 d