Tele Caller

CRP
Mumbai - Andheri East
12,000 - 15,000
/ monthly
Requirements
6 months - 1 years experience
less than 10th
Above 18 years
Female Only Job
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:30pm

Job description

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Additional Requirements
Language
English,
Hindi
Experience
Telemarketing,
Banking / Financial Services / Insurance
Job Type
Full Time
Skills
Dedication
Telecalling
Other requirements
- Candidates should join with 15 days
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Posted on 22 Jan 2019
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