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Tele Caller Executive

at  aglasem

Tele Caller Executive

at  aglasem

2 Openings

Posted 2 weeks Back

SalarySalary

2Lac  - 2.20Lac  CTC

ExperienceExperience

6 monthsto2 yrs experience| Resume Required

LocationLocation

Gurgaon, Gurgaon

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 6:00 PM(day shift)

Working Days

6 days

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

6 months to 2 yrs of experience as Telesales / Telemarketing or Tele Counselor in Education / Training preferred

Age

19 - 28 yrs

Communication

Fluent English skills - Ability to Speak, Read & Write

Excellent Hindi skills - Ability to Speak, Read & Write

Job Description

    1. Strong customer support knowledge via email, chat & inbound calling and outbound calls
    2. Have to solve the queries of the customer over Phone calls & email or chat.
    3. Able to Convince potential customers 
    4. Follows up on customer inquiries and research to assure satisfactory completion.
    5. Conversion of leads received through various channels.
    6. Understand the customer requirement and resolve the queries
    7. Excellent communication skills that will ensure effective conveyance of information and execution of duties in a cross-functional setting
    8. Interact with potential students via inbound outbound chat/Call and help them enrol and solving query. The leads and required training is provided by us.
    9. A candidate must be customer-service oriented, demonstrate an ability to work in a fast-paced environment with ease, be self-motivated and proactive, have an insatiable thirst for knowledge, have critical attention to detail, be able to prioritize.
    10. Analyse your work, plan your targets and achieve the same.
    11. Can lead to conversions
    12. Desired Candidate Profile 
      1. Fluent and confident communication and convincing skills (both verbal and written)
      2. Basic knowledge of Computer
      3. Relevant field experience will be preferred.
      4. Ability to handle stressful situations
      5. Passionate about the work and the output of the same
      6. Comfortable with chat/email/call with customer. 
      7. Customer Support experience will be preferred
      Perks & Benefits 
      Day Shift: Fixed (9 AM - 6 PM)
      Working days: Monday - Saturday (Sunday fixed Off)
      Non BPO Industry

Company Details

AglaSem Logo

AglaSem

https://aglasem.com

Startup|Education / Training

aglasem.com is a student guidance portal, which provides updates and preparation material of school studies, entrance exams, college admissions, government jobs, talent search exams, olympiads.

Our aim is to give free access to updated and authentic information for the benefit of all student community.

At Aglasem.com, Students receive authentic study material, free mock tests, updated entrance exams & college admissions information, all on one platform.

Tele Caller Executive

atAglaSem

Salary

2Lac  - 2.20Lac  CTC

Location

Gurgaon, Gurgaon

Experience

6 monthsto2 yrs experience

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