Telecaller
at Ketto Online Ventures Pvt Ltd(Posted by ketto online ventures pvt ltd)TelecallerNew
at Ketto Online Ventures Pvt Ltd(Posted by ketto online ventures pvt ltd)
20 Openings
Salary
INR2Lac 2Lac - 4Lac CTCCTC
Salary
INR2Lac 2Lac - 4Lac CTCCTC
Experience
1 yrto5 yrs experience| Resume Required
Experience
1 yrto5 yrs experience| Resume Required
Location
Andheri West, Mumbai
Location
Andheri West, Mumbai
Company Typically replies in 5 hr
Additional Details
Job Type
Full Time
Shift Timings
10:00 AM - 7:00 PM(day shift)
Working Days
6 days|Off Days:Sunday
Job Benefits
PF & ESIC
Reimbursements
Job Requirements
Education
12th pass mandatoryCompulsory
Experience
1 yr to 5 yrs of experience as Telesales / Telemarketing mandatoryCompulsory
Should have previous/current experience in Telecalling process & good at convincing the customers.Compulsory
Age
21 - 35 yrsCompulsory
Gender
Female mandatoryCompulsory
Communication
Good English skills - Ability to Speak & WriteCompulsory
Good Hindi skills - Ability to Speak & WriteCompulsory
Documents
Aadhar CardCompulsory
Pan CardCompulsory
Marksheets and DegreeCompulsory
Joining and Relieving LettersCompulsory
Skills
telesalesCompulsory
Others
Candidate should be ready to attend 2 weeks of Training in office after selectionCompulsory
Candidate should be ready if client is asking for Work from officeCompulsory
Candidate from western line can only apply for this positioinCompulsory
3 rounds of interview on Google Meet - (HR, Process Manager, & CEO)Compulsory
Expected SalaryCompulsory
Notice PeriodCompulsory
Job Description
Many of our existing high value donors on our platform abandon their donation midway or donation gets failed due to technical errors. You, as a calling representative will strive to retain these customers.
-The candidate would be required to call up those customers whenever they drop off from the donation funnel (at any step).
-These are pre-existing donors of Ketto who have previously donated to us & would have shown interest in donating to any fundraiser on Ketto recently, thus the candidate is expected to get all the information about this donor in our panel.
Job Description -
a) To show gratitude towards donors, keeping in mind the tone of voice by thanking them for the work they have done to save many lives.
b) Get an idea as to why they dropped off from donating to a fundraiser and make note of their feedback. It could be a technical error or their personal choice, but gathering this information is crucial.
c) Sales - This is where the candidate will request the donor to donate on that particular fundraiser itself by persuading them.
d) If the opportunity presents itself, the candidate would be expected to upsell the amount. (For example: Let’s assume INR 1000 was amount they were intending to donate, the candidate would try & upsell 25% more).
Company Details
Ketto Online Ventures Pvt Ltd(Posted by ketto online ventures pvt ltd)
Small & Medium Enterprises (SMEs)|NGO / Non Profit|50-200 Employees
About Company -
Founded by Varun Sheth, Zaheer Adenwala, and critically acclaimed Bollywood actor Kunal Kapoor, Ketto is Asia's most trusted and visited crowdfunding platform.
Ketto uses technology to optimise efficiency and increase impact targeting the social sector of country by working with grass-root level non-profit groups.
In its first year, Ketto raised INR 4.5 million for 18 campaigns. Since then, with over 80,000 fundraisers, it has raised over Rs.300 crores till date.
From crowdfunding a new animal shelter, to rehabilitating an entire state after a natural calamity, Ketto can been used for any cause that one strongly believes in. With a network of 2,000+ NGOs, we've facilitated a positive change in areas that include child education, women empowerment, animal welfare, farmers’ support, and natural disaster rehabilitation.
We've had the privilege of partnering with some of India's top NGOs, such as Teach for India, CRY, Naam Foundation, Akshaya Patra, and World Vision, to name a few. Our efforts have been widely recognized, resulting in us winning the top prize at the Wharton India Startup Challenge.
Ketto also aims at creating awareness among the masses and support different projects providing a helping hand to the campaigners. From Bollywood actor Amitabh Bachan to Nobel peace prize winner Kailash Satyarthi, many notable personalities have used Ketto to raise funds for different causes. Furthermore, brands like Viacom 18, IPL team Pune Super Giants, Radio City 91.9, and Yes Bank have associated with Ketto for for their CSR activities.
2Lac - 4Lac CTC
Andheri West, Mumbai
1 yrto5 yrs experience
Company Typically replies in 5 hr
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