JOB BRIEF: an enthusiastic Telesales Representatives to contribute in generating sales for our company, in the sector of Banking, Finance and Payment Gateway Services, You will be responsible for closing sales deals over the phone and maintaining good customer relationships with our all international customers. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts of our international customers. The goal is to help the company grow by bringing in customers and developing business by closing the sales deals and making new customers. Job Responsibilities: Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Eligibility: Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints High school diploma, Undergraduate/Graduate/BBA/MBA/B.Tech/BSc/BA will be a plus.