We are looking for a personable, experienced telesales professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
Telesales Duties and Responsibilities
Consistently make a good first impression when calling leads
Engage potential customers in dialogue that opens opportunities
Commit to departmental and individual quotas/goals
Meet company expectations for excellent customer service
Update contacts database when necessary
Provide information regarding product/service in an engaging manner
Answer all customer questions honestly and accurately
Take relevant notes on all calls for future use and enter into database
Process orders quickly and accurately
Maintain a friendly, professional tone at all times
Function as part of the team with sincere enthusiasm
Negotiate sales and address any concerns/reservations of potential customers
Telesales Requirements and Qualifications
High school diploma or equivalent required; bachelor’s or associate’s degree a plus
2 years experience in a sales related role, preferably in telesales
Outstanding verbal communication skills and a positive attitude
Basic computer skills, including Microsoft Word and Excel
Excellent telephone etiquette
Fluent in English language; bilingual a plus
Personable and friendly tone of voice
Ability to follow scripts without sounding mechanical
Ability to handle being rejected and remain calm and collected
Small & Medium Enterprises (SMEs)|Architecture / Interior Design
Finesse Interiors & Consultants is a young, dynamic interior decoration and consultancy company in operation since 2008. We do space planning, designing and fit out to create aesthetic spaces. We undertake projects from concept creation stage and build them into finished products in a flawless process that saves our clients time and money while giving us expertise to carry our services in a better way.
Our designs are drawn on the thought provoking ideas and are cultivated through a meticulous project management process. The end result is original solutions that involve the combination of modern-day interior solutions with conventional functions and flexibility.
Our alliance spans across from Australia to India. Our staff includes skilled professionals who understand the intricacies of tapping diverse resources to get the work done. Our practices are as distinctive as our thinking which help us to offer bespoke key competencies. With supply partners from all across India, we ensure that all our projects are met with immediate promptness and responsiveness that our clients expect. We do this everytime.
As Interior Designers & Consultants, we believe that what we create is directly responsible for how our clients are perceived in the industry. Our mission is to get our imprint around all aspects of designing - concept creation, space utilization and aesthetic appeal - to create an integrated system of expression.
We holistically embrace our client's image and exemplify it in an environment that is distinct in its character and is of the highest quality