Savage & Palmer Logo

Telesales Executive

at  Kivo Solutions Pvt Ltd(Posted by savage & palmer)

Telesales Executive

at  Kivo Solutions Pvt Ltd(Posted by savage & palmer)

Job has stopped accepting applications

SalarySalary

15,000 - 20,000 PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

JP Nagar, Bengaluru

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Additional Details

Job Type

Full Time

Job Requirements

Education

12th pass preferred

Experience

Freshers as Back Office Executive preferred

Age

18 - 30 yrs

Communication

Good English skills - Ability to SpeakCompulsory

Fluent Kannada skills - Ability to SpeakCompulsory

Skills

Job Description



Job Summary

  • Answer any and all queries related to our services in a manner that instils confidencr and encourages a customer to transact with us.
  • Learn the workings of the service, explaining the same to the customers and answering all queries related to them.
  • Adapt to new customer situations and anticipating new kinds of queries is essential while we as a company understand our customers better.
  • You will also be an integral part of our launch team and will be expected to share any feedback that customers may have towards improving our services.

Responsibilities and Duties

  • Contact customers who have applied for our services and take them through the application process
  • Explain the security protocols followed by our company to help customers overcome any and all apprehensions
  • Acquire new customers through leads and cold calls
  • Follow-up regularly on open leads to ensure lead conversion
  • Work closely with the operations team to provide a great service for our customers
  • Follow-up for interest collection and NPA reduction
  • Keep track of customer database and record feedback
  • Provide email and SMS support to customers
  • Ensure that the customer receives the highest standard of service
  • Improve client retention through great customer service




Required Experience, Skills and Qualifications

  • Good Communication Skills
  • Good Convincing Power
  • 12th Pass Candidates are applicable
  • Kannada is compulsory
  • Candidate should have Min 1 year exp in Telesales or Voice Process.



Company Details

Savage and Palmer is a startup accounts and advisory firm that is
transforming the way businesses do accounting. Using world-class people,
processes and technology, we help small and medium businesses
professionalize their day to day accounting operations and derive actionable
insights for promoters to make informed business decisions.

Telesales Executive

at  Kivo Solutions Pvt Ltd(Posted by savage & palmer)

Salary

15,000 - 20,000 PM

Location

JP Nagar, Bengaluru

Experience

Freshers can Apply

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