- We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
- Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company’s reputation - Go the “extra mile” to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role - Proven track record of successfully meeting sales quota preferably over the phone - Good knowledge of relevant computer programs and telephone systems - Ability to learn about products and services and describe/explain them to prospects - Excellent knowledge of English - Excellent communication and interpersonal skills - Cool-tempered and able to handle rejection - Outstanding negotiation skills with the ability to resolve issues and address complaints
Key Skills :
Skilful Communicator, Be Confident, Patience, Maintain a positive mental attitude, Interpersonal Skills, Self-Motivated.
Small & Medium Enterprises (SMEs)|Construction / Infrastructure
EC2 Consulting Solutions is a service provider for People management, recruitment and HR strategies . EC2 explores the boundaries to search and channelize the talents in a perfect manner, so that companies and employee both are benefited.
It has core expertise in People Management, Developing HR strategies which aligns the core values of the company and recruitment. EC2 provides services to all small and mid - sized companies with it's passion for people regimen and HR.
at EC2 Consulting Solutions(Posted by ec2 consulting solutions)
10,000 - 13,000PM
6 monthsto2 yrs experience
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