Ziphertech Logo

Ticketing Executive

at  Ziphertech(Posted by ziphertech)

Ticketing Executive

at  Ziphertech(Posted by ziphertech)

Freshers Can ApplyFreshers Can Apply

50 Openings

SalarySalary

8,500 - 15,000 PM

ExperienceExperience

Freshers can Apply

LocationLocation

Navi Mumbai, Thane

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Additional Details

Job Type

Full Time

Working Days

6 days

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

Freshers as Customer Care preferred

Age

Above 18 yrs

Communication

Good English skills - Ability to Speak, Write & ReadCompulsory

Job Description



  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.



Company Details

Ziphertech Logo

Ziphertech(Posted by ziphertech)

Corporate|200-500 Employees

Ticketing Executive

at  Ziphertech(Posted by ziphertech)

Salary

8,500 - 15,000 PM

Location

Navi Mumbai, Thane

Experience

Freshers can Apply

Company Typically replies in 2 d

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